It is possible that you do not see your own covers after syncing. Here’s why:

When you sync with CLZ Cloud, the cloud entries will, in general, use our central cover images from Core for Music. Your personal local image is only uploaded automatically when our Core for Music database does not have an image for that album (or edition) yet.

The cover I see is wrong.

When you see cover images after syncing that are wrong, then you can upload the correct image to Core for Music. This will not only help you, but also all other users who own the same item. Here’s how:

Use a Core Report (Music Collector for Windows/Mac only) to submit your image to our Core for Music database.

  1. Select any album in your collection and click menu “CLZ Cloud > Submit Album to Core”.
  2. Music Collector will grab your album and upload it to Core for Music.
  3. Your webbrowser will open up Core for Music and ask you to login with your CLZ Account
  4. You can compare your submitted data to the data that is stored in Core for Music
  5. Important: After you’re done with the repairs you wish to make in Core for Music, click the green “Submit Changes” button, bottom left of the page.

Our content managers will work to add your fixed cover to our Core for Music online database as soon as possible. The cover will automatically sync correctly to any other device whenever it’s approved by our content managers.

I really want my own cover synced.

Now it could be that the cover you wish to sync is really specific to you, maybe it has an autograph, maybe you have a different reason. If you think fixing or submitting a cover to Core for Music is not the way to go for this specific album we’re talking about,l then you can upload the cover to CLZ Cloud, and it will only be used, in your syncs. Here’s how:

Upload your own cover, just for yourself.

In the Music Collector for Windows or Mac, here’s how you do that:

  1. Right click the album in your local Music Collector database.
  2. Choose “Upload Cover to CLZ Cloud”.

This will “force” the upload of your image to the CLZ Cloud.
You have to do this for each album you want a cover uploaded for.

In the mobile app you can force upload your cover by editing the album and then tap the square with the arrow pointing upwards. Then tap “Upload Cover”.

Need more help with this?
Don’t hesitate to contact us here.

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.