If you either:

  • Purchased the wrong software
  • Purchased an update plan, but for the wrong software
  • Purchased a subscription to “Connect” while you wanted an “Update Plan” for the Desktop Software,

We can likely trade your wrong purchase in for a good purchase!

Contact us to change your wrong purchase for a good purchase!

To do this, please contact us directly via the support page and we’ll get you sorted out within 24 hours (and that includes weekends and holidays).

Need more help with this?
Don’t hesitate to contact us here.

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