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Reviews from customers

December 20, 2023
Thank you all again for the assistance and fantastic site!
Thank you for your response and assistance. It worked like a charm and now I am back in service thanks to you and my computer literate wife. Thank you again and I wish you a safe, joyous and Merry Christmas. — Charlie T. (USA)
December 11, 2023
Fantastic programs which are pretty easy to use
A BIG THANK YOU for all your hard work and innovations on various programs still after many years you are still here and producing fantastic programs which are pretty easy to use. The team should be proud of themselves to be able to produce updates and innovative extras what a group of great people and friends congratulations to all.
Have a wonderful Christmas and New Year, I will toast your success on new years eve as you sholdn be forgotten. — Paul BB (United Kingdom)
November 23, 2023
Amazing
Amazing App and Customer Service. — Brian Hernandez (USA)
November 12, 2023
Great service
Thanks very much for your prompt reply and great service. Much appreciated. — Paul Weiss (Canada)
September 26, 2023
Exceptional customer service
Your organization has always been exceptional in providing customer service. For as long as I have used your product, it has always exceeded my needs. — David B. (USA)
September 04, 2023
Excellent
Excellent support. Thanks again! — Ian Thurnwald (Australia)
September 02, 2023
Awesome team
You and your development team continue to be awesome. Thank you! — Dave DiMaria (Canada)
August 27, 2023
Very satisfied with CLZ's customer support
Had to get a new mobile phone a couple of days ago - fortunately the old one was still working so the shop assistant was able to transfer all my data across and I didn't lose my files. (I have the Books, Comics and Movies apps as well as Music.)
However they all told me my subscriptions had expired. Sytske helped me reconnect to my CLZ account and everything is now working as it should.
Always very satisfied with CLZ's customer support. Thanks, Sytske! — Gordon Davie (USA)
August 24, 2023
Wonderful software
I can't believe how long I've been using the Collectorz software! I have this mental image of me looking down at the first barcode scanner I ever purchased and being thrilled with the software that came with it -- Books. I've never looked back and have recommended your software to everyone I know who has a large collection of books, music, comics, and movies. I think I was the one who referred J. Michael Straczynski (Babylon 5, etc) to y'all.
I've just finished a major move from the West Coast of the USA to the East!
Thank Heavens for all of the Collectorz software I've been using for years as it helped me reorganize my music, videos, and books. My packers just haphazardly put books, cds, and DVDs into boxes -- what a mess! I've been slowly working on getting everything set right with the MAJOR help of my Collectorz printouts.
Next stop is helping a friend organize his book library -- including where each book is located in his home.
Thank you and your team for having created the best catalog software out there *and* for keeping it not only up to date but making all kinds of major improvements. — Wilma M. (USA)
August 13, 2023
A "Must Have" for any true collector
Easy to use, makes tracking and cataloging your collection simple. If you've ever bought duplicates, or passed on an issue you thought you had only to find out you needed it, this app will be a great addition to your hobby.
The few times I had a question, their support team was quick to reply and help me out. You can even create a "wish" list of issues you want or need, including upcoming variants. I use it every week and when going to conventions. A+++++ — Steve Wilson (USA)
August 10, 2023
Good team
Thanks for your help and keep up the good work - I have now been using Collector/Connect for many years - mainly the Book version. There is still nothing anywhere near as good. — Iain Challis (United Kingdom)
August 06, 2023
The Best!
Customer support at collectorz is absolutely the best! — Ronald B Carey (USA)
August 03, 2023
The very best in customer service
You and the team work so hard to constantly improve the software, it's commendable! Thanks for always providing the very best in customer service. — David Ferguson (Canada)
August 02, 2023
Phenomenal job
I love all of the features available though, and think you and your team do a phenomenal job with what I think is the best product ever to track music, movies and all the other product you provide. Please let your team know how appreciated you and they all are! — Jeff Kratt (USA)
July 28, 2023
Excellent support
You really do make a great product and have excellent support. — Ron Bridgewater (USA)
July 15, 2023
Thank you!
I really appreciate the work your team has done to get me running properly. This is some really good support! — Bob P. (USA)
July 14, 2023
Outstanding product
I just wanted to let you guys know that I’ve used your products since the beginning and I’ve never been disappointed. I’ve known of you guys for years and your products keep getting better and easier to use. Thank you. — Jay Springs (USA)
July 10, 2023
A pleasure to deal with
Thank you for your prompt response, always a good experience with Collectorz. — Glenn Altern (Australia)
June 30, 2023
Tools
I have loved being part of watching your company grow and offering new tools to those of us that collect. — Alvin Elkins (USA)
June 16, 2023
Top notch
You folks earned my business with excellent customer service, fair pricing, and excellent software. — Nelson F. (USA)
June 06, 2023
Excellent
And this is why I love you all so much!!!! Excellent software! Excellent customer support! — Steve Walker (USA)
June 01, 2023
Great support
Thank you very much for the great support and for solving the problem very fast. — Janne (Sweden)
May 30, 2023
I am a very happy customer
Just to let you know that I am very happy with CLZ, it helps me a lot to manage my collections and avoid buying the same item 2 or 3 times :-) — Camilla (Italy)
April 28, 2023
5 stars
One of the very few software purchases I have made that I have Zero complaints about and that not only operates perfectly, but has had fantastic support over the years. — Michael O'Neill (USA)
April 25, 2023
Customer support
I really appreciate the support you and your team have provided over the years I've been a subscriber. It's easy to contact you for help, you respond quickly and you stick with it until the problem is resolved, unlike many big organizations these days who just want to sell their products but make it so difficult to access support that you eventually just give up. — Hans Smit (Australia)
April 25, 2023
The best support team
Good database structure, lot of possibilities, the best support team I ever see! — David Peto (Hungary)
April 16, 2023
Fantastic
Your contact support service is fantastic. — Nacho Bulnes (Spain)
March 30, 2023
A pleasure to contact
I have to say, your customer service is a pleasure to contact.
I've contacted you when I first purchased the Movie Collection for the PC a year ago, and you have always been prompt and courteous when replying. More companies could learn a thing or two about customer service from you. I would recommend your company and products to anyone. — Robert Cook (USA)
March 14, 2023
Kind and professional
I appreciate that whenever I've contacted you for help, your representatives there have always been very patient with me and professional, thank you. — Samuel Martinez (USA)
February 27, 2023
Quick response
Thank you for the quick response on Holy Sunday. That's what I call support. — Willem Hoffmanns (Germany)
February 22, 2023
Appreciation for your products and service
Love the desktop apps and the Android CLZ Counterparts. Both have saved me from purchasing music and movies I already have in my collection by having the phone info synced with the desktop apps I love even more.
My very best to the team for creating awesome cataloging solutions. — Rob Stancil (USA)
February 13, 2023
Grest
You have been a gr8 help with a gr8 product. — Richard B. (Australia)
February 11, 2023
Thank you!
I wanted to say "Thank you" for your consistently thoughtful and professional efforts! — Rick R. (USA)
February 09, 2023
Amazing
You have an amazing product and Team. — Jason (USA)
February 05, 2023
Love them all
I've been using these programs for the last 10 years, love them all. — Jeffery Melhorn (USA)
January 26, 2023
Terrific service
Thank you for the prompt and helpful reply.
Terrific service from CLZ as I’ve come to expect!! — Alan Jones (United Kingdom)
January 16, 2023
You guys (and your program) are awesome!
I love this software, best I've ever had and the support is un-matchable. — Todd Johnson (USA)
January 10, 2023
This is a huge help!
I didn't expect such an immediate and perfect solution to my problem. Thanks so much for your help, you're the best! — Nathan Buckton (Canada)
January 03, 2023
Support
Very helpful support team. — Hagop Shishoian (Australia)
January 02, 2023
Great product
I'd like to compliment you and your staff for the great product you have developed. With the large collection I have, I am very grateful to have such an easy way to manage my library of items. — Paul Johnson (USA)
January 01, 2023
Excellent service and commitment
Hi Alwin and the team, just wish to say a BIG thank you all for your continued excellent service and commitment. Hope your Christmas went well and good wishes to you for a Happy & Healthy New Year! — David Wenden (United Kingdom)