Reviews from customers

Thank you for your continuing work on such a great program and for the quick help you always give when needed. Happy New Year to you all! — Jean Barber (USA)

Your quick response with the solution is the best proof of what I understand to be customer service. That's why I recommend CLZ to my friends.
It was an unexpected and pleasant Christmas gift. — Vérter Gomes (Portugal)

All fixed now & (as always) your reputation will precede you whenever I am asked for the best programs to buy for any device.
You don’t just have to be a collector to benefit from your software, I am, but the number of times I saved myself from missing or duplicating a purchase thanks to the lists on my phone are beyond count now.
I take this early opportunity to wish you & your team “A Very Happy Christmas” & all success & good luck for 2017. — Martyn Cole (United Kingdom)

Just a moment to say thank you Alwin and also to your fantastic team - your service is always excellent and courteous. I have never been happier using your software for many years now and don’t intent to stop any time soon. — Mark Fisher (Australia)

There are only two good things in this world today, well 3 things to be exact:

LIVERPOOL FC

Stevie Gerrard

AND C O L L E C T O R Z

Thanks for all your help and a Very Happy and Merry Christmas and a wonderful HOGMANY on Dec 31. — David Coutts (Switzerland)

Thank you for answering, and backing up your product with excellent customer services and prompt response. — Carlos Joel Garcia (USA)

If only other companies customer service is as great as yours, the World would be a much better place. — Jack Manprasert (USA)

Wow, this is unbelievable. I've never seen this kind of service before. It usually takes a few days to get a reply but you've set things straight in a mater of minutes. Thank you vey much for the most amazing, fastest service I've ever seen. — Scott Marmen (Canada)

Not only do I love your products, but your tech support is always outstanding, which is greatly appreciated. — Richard Coniglione (USA)

I want to take a moment to thank you for your prompt response to my issue. I recognize that many companies would have merely sent me a form response. You not only replied courteously, but promptly resolved the issue. I use both Book Collector (3345 items) and Movie Collector (1511 items) and my wife uses Music Collector. I am extremely impressed with the quality of your products and company. — Donovan Ackley (USA)

I just wanted to say thank you for making this super easy. I loved working with your software to catalog my collection and now in this moment of crisis you have made things much easier.
Your software is great. Your customer service is better.
These are rarities in this day. — Craig Ashby (USA)

Thanks for checking the system and getting back to me. You truly go beyond the call of duty to take care of your customers. — R D Clites (USA)

Many thanks for the prompt solution. Its good to know there are people out there who care and offer such excellent service.
CLZ has never let me down yet! — Ray Smith (United Kingdom)

This group of artisans are absolutely the best in the business, their customer service is second to none, they've helped me numerous times and is greatly appreciated. — Paul Cox (USA)

One of the main reasons that I very much enjoy your product is simply due to the fact that you and your husband is very attentive to customer's requests and concerns. Being a developer for over 40 years I can recognize someone who is passionate with their product - I guess that is why I truly like your product, I can see the small tweaks that are done to make things that much more nicer/easier for the customer to use. — Robert Springer (USA)

Thank you very much for your assistance. This is what I call a SUPERB product support. — Jose Luis (Spain)

I have to tell you that I am really impressed by your support for the various Collectorz products. I've been in the software business for a really long time as an IBM mainframe systems programmer and have worked with a lot of software vendors. To say that I find most PC software support to be a joke is an understatement.
Thanks for actually caring about your product.
Of course, I really like the Collectorz products for more than the excellent tech support. I had played around with home-grown spread-sheet and SQL collection management tools and was really happy to find a professional alternative.
And best of all, the products keep getting better, for which your developers should be congratulated regularly. — Thomas J. Poje (USA)

You & Collectorz.com win the World wide Fast, Precise and Efficient customer service award, you are super fast! It took you seconds to answer my question I am super impressed. — Joseph Vincelli (Canada)

I've seen testimonials and I would LOVE to have my appreciation of the software AND the company/personnel reflected as such in the testimonial area.
I don't know how long I've been using Collectorz software but it's been for several years (I'd actually like to know how many years I've been using your software). Much of the software I use, I honestly dread any upgrades the company does - especially when it's described as a major upgrade.
Not so with Collectorz. Not only are the upgrades announced and described in advance, there is always available support in the (as I've found) unlikely event you will need any support. Upgrades are painless and make noticeable improvements in the program. It's moved into a more and more user friendly application area as time goes on. It has made keeping track of my growing CD collection more than easy. Collectorz has also made it fun.
Put a different way, I enjoy Music Collectorz so much that I wish I collected comics or movies or books so I could use other software. I have a friend who is big into book collecting. She's not particularly computer literate, but after a fairly brief introduction she has been using Book Collectorz now for about 3 years and loves it. She says she's constantly amazed at the identification of various versions of a book and the fact that this one simple addition makes tracking the value of her collection and the availability of the books for which she is searching so much easier than the system she used before.

Sorry to be so long winded, but this is the first and only software program I've purchased and used that did the vast majority of what I need it to do, provides easy guidance for utilizing new features as they are available, doesn't cost nearly as much as I was afraid it would, and allows so many peripherally related tasks to be seamlessly integrated with the keeping track of your collection.
Thank you, guys. If you're able, let me know how long I've been a customer/client. Post it in the testimonial, because it's been a good number of years and has progressed through what was originally my vinyl collection no to which it strictly a CD collection.

I have to say thank you again. If everyone did what they said they would do as quickly as and to the degree that Collectorz does, we'd all be a lot happier and have a much easier time doing what we have to do.
(note from Collectorz.com: Michael is a customer since June 2009). — Michael G. Kimmel (USA)

I'd like to take this opportunity to thanks all of you to create Collectorz software. It is very useful for me to manage my book, movies and comic collection. Thanks again for your hard work! — Andy Kwok (Hong Kong)

Thanks Sytske you're a lifesaver I thought I was doomed but noooooo you came to the rescue, everything downloaded perfectly, very happy customer. I've been with you guys since dirt was invented and if I didn't trust you I wouldn't be buying your software! — Paul Cox (USA)

I see I've now been using Collectorz for over 10 years. I feel the need to note that of all the software I use Collectorz works for me with absolutely no problem. Working with it is absolutely intuitive and your update system is the easiest.
I'm quite a lot older than you. if you ever stop doing things right, when I die I'll come back and haunt you! Promise. — Mike Young (South Africa)

I have the movie & music collectorz, love both, they have saved me money at yard sales. It might not seem like much, but $1 here and $2 there does add up. — Dennis Neubauer (USA)

I would like to say thank you for continuing to support the desktop applications. Been using your database products since version 1.0 and love them. Please stay true to them. Thank you! — Jeff Haukos (USA)

Love this software ! just to let you know, that on ANY post, message board etc....that someone asks about collecting software I ALWAYS recommend you guys!!! keep up the good work! — Christopher Arnould (USA)

Your outstanding products and top-notch customer support makes you the premier media cataloging software developer in the industry. — Jim Martin (USA)

It's the first time I see a company that responds so fast and really knows the product. Your solutions are easy to follow and comprehensive. — Maurice Desmarais (Canada)

Anyone considering software for cataloguing collections would be foolish not to use Collectorz, your products are great but your support is absolutely first class, very quick responses and you promptly deal with any issues that may arise and you listen to what your customers say. — Alan Archer (Thailand)

Your software and support is by far the absolute best in the world.
Love the collection series. — Stephen Lorson (USA)

I love all the aspects of your software and how it is constantly being improved. Thanks again for the great customer service! — Brian Wainwright (USA)

I’m impressed with the program and am equally impressed with the support you give me as a customer. — Debra Ice (USA)

Your team and you are doing a great job and your customer service is second to none! Your programs are just fantastic! — Craig Fitzpatrick (Australia)

Just wanted to let you know that your excellent programs, high standard of customer service, and continued creative updates are greatly appreciated. I have your programs for Music, Books, and Movies, and very much enjoy using them all as they are both practical and stylish, easy to use and understand, and the most customizable of any cataloging program I've come across.
Great job and thank you! — Ronnica Hagy (USA)

I love your programs and I don’t know how I would keep up our collections without them. I am trying to clean up the records now as I have retired from my job as a school librarian and have the time to work on them. I am trying to learn the ins and outs of the three programs I have and find that they are a lot like the systems I used in the library. Thanks again for your support. — Beth Rich (USA)

You guys have the best software I've used so far and I'm really happy both my book and music libraries are getting close to 100 so I have reason enough to get your software officially. — Evan Morse (Netherlands)

I have used your program for a long time, but this is my first time contacting you for support. This experience has only confirmed my confidence in the quality and integrity of the Collectorz brand. — Kevin Niesen (USA)

I want to compliment Collectorz.com's customer service. It's by far the best for any app I own - your responses are always prompt, and always come from actual humans who've clearly read my query rather than just spitting out some prefab reply.
More products should have your level of customer service. Thank you. — Jeffrey Norman (USA)

I have got nothing but praise for your Customer Support and Service. You persevered with me until we got the problem solved. Thank you so much for your technical help, and for making me feel a very important and a part of the Collectorz family.
Five stars for customer support. Have a great weekend. — Rod Denton (Canada)

I must say, if there was a Nobel prize for customer service you guys would win it hands down. No British company/firm would reply within 24 hours.
Well done. — Bill Richards (United Kingdom)

I own a number of database programs and none of them match the capabilities found in the Collectorz database programs. Over the last year or so, I purchased and now I own Collectorz’s PC software programs of Movie Collector, Book Collector, Comic Collector, Music Collector and now Game Collector. These databases are the best places to keep my collections organized and always close at hand if I need to reference them for information or find copies of paid receipts. There are none better!
I also own the Android App versions which are great as well. It is nice to have my movies and book databases close at hand and portable. The phone Apps are as capable as the PC versions.
I am amazed at how much information can be quickly and easily posted to my Collectorz databases with only a brief online title search from within the programs. Amazing!
If you have any doubts, at least download and try a Trial version of one or more of the various Collectorz database programs or Mobile Apps. What do you have to lose? — Gregory Lomb (USA)

Now I'm going to collect my movies and cds in an easier way!
Thanks Collectorz team! — Fabio Abrantes (Brazil)

I've used the movie & music versions for many years & they are fantastic. They are continually updated & new features are added many times each year. And not only do they ask for feedback, suggestions & ideas for new features & improvements, they actually listen & implement them. — Joe Sobel (USA)

I really like a Company doing so much for their customers in weekends and hollidays. Thanks to all of you. — Per Kongebro (Denmark)

My thanks have not been speedy, but your reply certainly was! You guys rock when it comes to customer service. And your programming's not bad, either. :) — Linda B. (Canada)

And please keep up the great work you guys are doing I enjoy your products so much and there a such a lifesaver for a movie, book and comic junkie who purchases way too many of them (according to my girl ;-) ). I especially enjoy being able to update the databases while reading the comic books!!!! Makes the experience of reading a comic book so fun for me!!!! — Christian Theroux (Canada)

I really love my Collectorz software. It has saved me money since it prevents me from buying the same item twice. I just check to see if it is already owned. Love it! — Eileen Souza (USA)

I have my music, movie, and book collections in CLZ data bases. Really good software. — ‎Tom Gottshalk‎ (USA)

Can I say a very big thank you for the swiftest reply and most efficient service I have ever had. It is so pleasing to deal with people who practice what others try to achieve . I deal with many companies and will quote your company and the gold standard. — Peter McKee (United Kingdom)

Thank you for your prompt and helpful response. I appreciate your support and continued help. I have always found your team to be prompt and responsive. — Joel Rosenberg (USA)

I`m impressed by your service, particularly as it was during the week-end! Thank you. — Raymond Meyer (Denmark)

Thank you very much!!! I appreciate your generosity! Keep up the great work on the apps and great customer service!! — Mike Bartholomew (USA)

Thanks for the great support. You guys are 'Rocks Stars'!!! — Juan Lopez (USA)

I would love to thank you in person but alas this will have to do. You at Collectorz's have been more than GREAT since I started using your collections. Whenever I have forgot my password, user name or whatever as soon as I email you I get a terrific turn around. You again have walked me through on how to redo or whatever and I just wanted to thank you over and over again.
Your customer service is more than outstanding. From a loyal and forever grateful customer and advertiser of your site, Becky Grogan.
P.S. I am a hugger person and if I could I would hug your neck soooooo heres my virtual hug ((((((hugs)))))) :-D — Becky Grogan (USA)

It works great with my iPad and is a very helpful tool. I will be giving it a great review as a product and for the kind, prompt, personal customer service.
Thank you for having such an amazing product and service! I pray that you have much continued success in this business! I will be adding the music and game libraries next!!! — Lance Rogers (USA)

I have updated to the new version and I have found any issues yet. Any time I have ever had an issue, mostly user error, I have always received prompt and courteous service. I have purchases movie, book and music apps. They have always exceeded my expectation. I can say this, they are the best app purchases I have ever made. Thank you. — Doug Conners (USA)

Thank you and your team for the quick response. If only other software Companies did the same! — Leo Waaleboer (Australia)

I appreciate you guys taking the time going back and forth with me. Your support has always been great, keep up the good work. — Juan Negron (USA)

Thank you so much for your reply! When I ask companies for help, I'm surprised when I get such a nice answer...often times, once the product is sold - support is not easy to obtain. So once again, THANK YOU. — Diana Giba (USA)

By the way. I really enjoy your software and support. Best program I ever bought ( and I’ve bought a lot of software of the years). — Peter Raptis (Australia)

I deal with many companies and I've always found your customer service to be the best. Keep up the good work. — Richard Bell (United Kingdom)

Thank you, Support Staff. I lost my program again (2nd time in the 18 months of my subscription) and the support staff hangs in there with me, finding a way for me to get it back. Relieved in Texas, USA. — Marie Neuman Gray (USA)

On your recent 15th anniversary! All of you did a great job in the years past and in 2015! Looking forward to what you have stored for us in 2016 and beyond! Great anniversary trip pics here, thanks for those because I do not use Facebook. Happy 2016! — Peter Keller (USA)