Reviews from customers

I really do appreciate the quick response and action. One of the many reasons I have been a Collectorz user for many years and continue to remain one. FANTASTIC software. — Robert Koehn (USA)

Merry Christmas and a safe and wonderful New Year to a Great team who has made some fantastic software to make our life much happier! — Joseph Heeger (USA)

I have always had excellent customer service from you guys ( and girl, without wishing to be sexist at all). Most of my circle of friends and family have been repeatedly advised that, we in Britain can learn a thing or three from companies like yours. — Alex Mowatt (United Kingdom)

I want to thank you for your quick response and to say that one of the reasons I continue to use my collectorz programs is because of your excellent support. Several times over the past 8 years I have had to ask questions and you have always responded quickly and helpfully.
That goes a long way with me. — Bill Creed (USA)

The Collectorz software is a must have for anyone who collects books, movies, comic and music. Check em out and you won't be disappointed. — Brad Turner (United Kingdom)

Your company has a real family feel about it, it is a credit to you, your husband and staff. — Geoff Maxworthy (Australia)

I must say you give outstanding service. — Don McDougall (Australia)

Thank you so much for replying so quickly. Great customer service. — Linda Pym (USA)

You guys and gals are the greatest!
I'll never drop this service until I'm gone! I'm glad you're all young and will be around for quite awhile, because my family all lives into the upper 90s! — Roger Bain (USA)

Thanks for the wonderful customer service. The support team read my Facebook post and emailed me before I had the chance to get in touch with them. I'm very impressed, now I can get on with sorting my list :-) — Richard Bell (United Kingdom)

Thank you for your time and great programs and of course your courtesy of helping me on numerous occasions. You offer the best support and reply quickly to my emails. Not a lot of sites/companies would take the time to answer questions in a timely manor. — Danny Mergen (USA)

I love Collectorz.com. It is a lifesaver. — Benjamin Keller (USA)

Thanks very much for all your help.....keep up the great work with these programs. — Wes Ferry (USA)

Superb! Thank you again for your excellent product & technical support. — Stuart Douglas (United Kingdom)

From previous experience, I knew you were fast, but I didn't know you were FAST. — Louis Larson (USA)

I want to give you 10 stars as feedback! The service from you has been terrific. Thank you so much. — Gill Nichols (United Kingdom)

I always knew you and your company was the best. Thank you so much for doing this. I have always recommended your products to everyone and will continue to do so. I just love the apps!!! — Roger Torres (USA)

Thank you very much for your patience as well as your assistance! It's great to get genuine help regarding products and devices you use - genuine customer service is becoming am option these days. — Alejandro Quinn (USA)

For many years I was looking for a good software to help me capture all the books, CDs, DVDs and Blue-Rays I own. It had been a huge struggle since I have media from different countries in different languages.
Collectorz have changed everything for me. I started entering my large collection and at last I have a control and visibility. The tools are extremely flexible. Sure, I need to invest time, but so did many people who built up your core database.
It's a really great feeling to be browsing through my virtual shelves and finally I am not buying the same thing twice or not buying something in a wrong belief I already own it. Thank you. — Vaclav Smerda (Singapore)

Thank you for your time in answering my questions. I ended up purchasing the Mac versions of the Book, Music, Movie and Comic Collectors programs. I have activated the iCloud feature. Before I began the process, I wanted to extend my appreciation for your help by answering the questions I wrote to your organization. I am very impressed to receive a personal reply. — Mary Hoettels (USA)

Thank you so much for your help.....support has ALWAYS been there for me when needed. — Bob Hoffman (USA)

Outstanding software programs!
I am using the music program every day. And now starting with Movie.
As a retired seniorteacher in mathematics I appreciate all the well-thought-out details in your programs. Really professional workmanship. — Peter Jeppesen (Denmark)

Thank you so much for your assistance. Your prompt response and excellent software is very much appreciated. — Bevan Andrews (Australia)

Great application, great service...... Thumbs up for you guys! — Liv Kiøsterud (Norway)

Thanks as always for your incredible support. I am one of your original groupies. My kids think I have OCD because I use your Programs. LOL. — Merry Schiff (USA)

Thank for your service and wanting to let you know, I LOVE YOUR PRODUCT! — Andrew Gard (United Kingdom)

I absolutely love your programs; they have certainly made my life a lot easier, especially with the ability to see my collections online.
Keep those upgrades coming. — Terry Porter (USA)

I LOVE collectorz. Started out with MP3 collectorz and have added several more since then over the years. Everything except comics. :)
I tell everyone to get your product. It rocks! — Sara Khurody-Downs (USA)

Have a great weekend and thanks again for the outstanding customer service. — Chuck McDermott (USA)

Thanks for such a speedy response and understanding my current situaiton. Now I look forward to returning home and trying out Cobalt.
Tremendous service. — Gary O'Callaghan (United Kingdom)

I dont have any problems at all with the software, I just want to thank both of you for all the hard work and dedication that you both have showed over the years. I know a small email isnt much in the way of recompense, but I do know that sometimes people using software without face to face interactions can easily overlook the fact that there are still niceties that can be expressed. — Chris Rutherford (USA)

If you guys ever go "public" let me know. I'd be willing to plonk down some bucks for stock!! — Wilma Meier (USA)

Sytske - You are a wonder. Thanks for all of your help. Now I know that some on-line companies actually have their customers' best interests in mind. — Ruecel Branom (USA)

Thanks so much for being so helpful! it's not always the case with software companies, so I'm very pleased with the help I've got. — Michael Earp (Australia)

You have a wonder set of products and provide excellent support. — John Simonson (USA)

It has been such a long time ago since I came on board your databases and I have never looked back. Whenever I think that it cannot get any better, you and your team bring in a new useful change. — Irmgard Kaiser (South Africa)

Thanks for producing such great software: as a technology librarian I demand a lot of the software I use to catalogue my (large) collections, and your programs do a great job of living up to that! — Nathan Turner (Australia)

I love your products and service. — Dave Tod (USA)

Just a quick note to thank Alwin and the team on a job well done. I have Book, Movie and Music Collector and love all of them. Just finished cataloguing my CDs and I had over 900. — Amanda Guild (Australia)

Perfect, great support - even on Sunday! — Bernd Folkmann (Germany)

I am truly impressed with the amount of detail and customer service you gave me! — George Burrows (USA)

Worked perfectly! Thanks for your tremendous help!
Fast and effective, what more can you ask for? — Steve Murphy (USA)

Wow. You guys are really fast! That fixed it. Thank you! — Mike Sweeney (USA)

Thanks for your prompt replies and assistance. It's good to deal with an organisation where questions are considered and responded to rather than just going to die in a big digital compost heap. — Bruce Wright (Australia)

To put it mildly I am just SO incredibly impressed. They are fantastic!
For the past two weeks, I've been inputting all of my relative data into the programs and they have just blown me away with their detail & ease of use. — Dave Billboard (United Kingdom)

Thank you SO VERY much for your prompt assistance - you just made my day! — Jim Rhea (USA)

Thank you for your prompt assistance. I have always had great service from your support team. — Glenn Meinershagen (USA)

Your customer service is exceptional as is your software. — Eric Kilgore (USA)

Up and sailing. Many thanks. Your folks are without doubt the best software support I have encountered. — Bill Hedrick (USA)

Just a quick "THANK YOU!"
Not only do you produce very useful software, but your support is prompt, thorough, and always helpful. — Donovan Ackley (USA)

Thanks to you and the others at Collectorz.com for the great support in getting my apps configured properly. It's good to know that along with the best applications of their kind on the market comes top-notch customer support! — Dave Marsh (USA)

THANK YOU SOOOOOOOOOOOOOOOOOOOOOOOOOOOOO MUCH!
As we say here in the US... YOU GUYS ROCK! — Vince Cruciata (USA)

A great product. Short of Windows itself, I think I have been using your software longer than any other! — Julian Townsend (United Kingdom)

I just wanted to send a quick e-mail back to say thank you for your quick response and your help! My account is up and running now! I greatly appreciate your dedication to customer support, and I feel like I have invested money well, and also know that I can depend on you guys for support in the future!
Thank you once again! — Kevin Gay (Canada)

Once again, thank you for your help and a special thank you to everyone for the GREAT software collection!! — Paul Deluna (USA)

I would just like to say how much I value your support. I wish all software companies were as good. The software too is extremely useful. Well done to one and all. — Christopher Fowler (USA)

First and foremost, I absolutely LOVE your products and I am a proud owner of them all. Great work! — Kenny Mendoza (USA)

You guys have excellent products! I have recommended them to everyone I can think of! — Gregory Schmunk (USA)

Once again, you prove to be one of the best companies I have ever dealt with. I received you email letting me know that I did not upgrade my Movie Collector for free. What company does that? Yours! You are the best. — Timothy Tuohy (USA)