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Right after the release of v19, we started receiving reports from users that their image scanners would not be found when using the 64-bit version. Other users reported that the web-cam scanning would not work anymore.
A temporary work-around has been to use the 32-bit version of version 19.

In the meantime, our Windows developer Joe has been working hard to get both of these problems resolved and we are happy to report that both have been fixed in today’s version 19.0.5:

  • 64-bit version now uses WIA to connect with image scanners. When acquiring, make sure to select the WIA driver for your scanner, not TWAIN.
  • Scanning barcodes with your webcam scanner is working again.

If you have been using the 32-bit version as a workaround, please switch to the 64-bit version again (this is a choice during installation).

Then, please let us know your findings, is everything working again?


Recent changes

v23.1: Game trailers now appear as clickable thumbnails November 25th, 2022 v23.0: New: Updated Values report and more value data from PriceCharting November 17th, 2022 v22: Configurable Pre-fill & Update from Core + WebP support March 11th, 2022 v21.6 Improved Submit to Core system October 8th, 2021 v21.5: Sync web-links with CLZ Cloud September 28th, 2021 v21.4: Bar chart in folder panel background September 14th, 2021 v21.3: New “Transfer Field Data” tool August 9th, 2021 v21.2: New Link Games with Core screen April 29th, 2021 v21.1.2 Various improvements and fixes March 4th, 2021 v21.1: New: Pre-fill fields while adding games January 19th, 2021 v21.0: Improved game value features October 21st, 2020 v20.5 Easier access to the Manage Pick Lists screen August 25th, 2020 v20.4: Changing your folder field is now much easier July 29th, 2020 v20.3: Faster image downloads, faster Update from Core June 25th, 2020 v20.2: Faster Shelves View + 2 new Shelf Styles June 8th, 2020 v20.1 Faster CLZ Cloud syncing! March 25th, 2020 v20.0.2 Better Tag editing / Faster syncing February 5th, 2020 v20: Folder panel improvements + new Statistics screen January 8th, 2020 v19.4 Add Games by Platform August 6th, 2019 v19.3: Add Hardware by searching CLZ Core July 19th, 2019 v19.2.1: New: Duplicate Finder tool April 15th, 2019 v19.1.2: More tweaks to the Add button March 25th, 2019 v19.1: Three cool tweaks requested by our users March 7th, 2019 v19.0.3: Image Viewer now resizes the window December 7th, 2018 v19.0: multiple collections, auto-sync images, 64-bit and a new Flex template! December 3rd, 2018