Please don’t hesitate to contact us if you can’t find your question in the FAQs. You can find a contact form on our website via this the links below:

TIP: is your question about one of the following?

  • I don’t remember my password.
  • How do I re-download my software?
  • How do I change my username/email address?
  • How do I cancel my monthly payments?
  • What is the expiration date of my subscription?

Help yourself:
Just use!

Reporting a problem

When reporting a problem, please include the following:

  • A detailed problem description
  • Step-by-step instructions for reproducing the problem
  • The exact text of any error messages you are getting

Contact form:

If you are an iOS user, please fill in this form: IOS contact form

If you are an Android user, please fill in this form: Android contact form

Need more help with this?
Don’t hesitate to contact us here.

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