Service Plans were introduced on Feb 12, 2019 and replaced the old “Update Plans”. If you had an Update Plan before Feb 12, 2019, then your existing Update Plan has been converted into a Service Plan automatically.
For NEW customers, who purchase after Feb 12, 2019, a Service Plan now provides access to the following CLZ services:
- the CLZ Core online database (to get information and images)
- the CLZ Cloud storage (for backups, sharing and syncing to other devices)
- the Find Cover Online service
- software updates (new features, improvements and maintenance builds)
- second line tech support
Don’t worry: if your original Update Plan was started before Feb 12, 2019, then your Core, Cloud and Find Cover will stay functional when your Service Plan ends.
Still you do need an active Service Plan to get software updates and to get 2nd line customer support. Also, by keeping your Service Plan active, you are supporting the development and maintenance of the CLZ online services (Core, Cloud, Find Cover, etc..).
Need more help with this?
Don’t hesitate to contact us here.