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Error: Database synced with different CLZ Account

Troubleshooting » CLZ Cloud Sync problems » Error: Database synced with different CLZ Account

The database you’re trying to sync with CLZ Cloud has been synced before, but to a different CLZ Account. This can happen if you have more than one CLZ Account with us. Solution 1: Login with the correct CLZ Account Windows / Mac desktop software Close the…

Syncing your collection with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud » Syncing your collection with CLZ Cloud

Windows / Mac Click on menu “CLZ Cloud > Synchronize” or click this button on the toolbar: The program will now check if there are any changes that need to be synced up or down. Click the “Sync Changes” button to process all changes. *If…

Linking your comics for CLZ Cloud

CLZ Cloud / Core » Linking your comics for CLZ Cloud

Linking your comics for syncing with CLZ Cloud Before uploading your comics to CLZ Cloud from the Windows or Mac software, you can “link your comics”. Comic Collector, CLZ Cloud and Linking Comic Collector is built around our central online database:…

CLZ Cloud / Core

CLZ Cloud / Core

Synchronize with CLZ Cloud Activating your Free CLZ Cloud How the CLZ Cloud works Linking your comics for CLZ Cloud

Synchronize with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud

CLZ Cloud is an online service for storing and backing up your collection database in the cloud. It is also used to sync data between devices, e.g. from your Windows or Mac software to your app, but also between phones and tablets. If you own multiple devices, e.g. a…

Sync with CLZ Cloud

CLZ Comics Mobile App » Sync with CLZ Cloud

You can sync your collection from your Windows / Mac computer to CLZ Comics for iPhone / iPad / Android via CLZ Cloud. Instructions can be found in our CLZ Comics manual: I have an iPhone / iPad I have an Android mobile device

CLZ Comics for Android

CLZ Comics Mobile App » CLZ Comics for Android

Please find all instructions on how to export your comic collection to your Android device (and everything else regarding CLZ Comics) on our dedicated manual page: Manual for CLZ Comics for Android

CLZ Cloud Sync problems

Troubleshooting » CLZ Cloud Sync problems

Pick the item you wish to know more about: Warning: You need to sync the old way. Error: Database synced with different CLZ Account Error: Cleared collection in CLZ Cloud Error: Different database than the one in CLZ Cloud Errors in Sync…

CLZ Comics for iOS

CLZ Comics Mobile App » CLZ Comics for iOS

Please find all instructions on how to export your comic collection to your iPhone / iPad (and everything else regarding CLZ Comics) on our dedicated manual page: Manual for CLZ Comics for iOS

CLZ Comics Mobile App

CLZ Comics Mobile App

Sync with CLZ Cloud Exporting with Wi-Fi / USB CLZ Movies for iOS CLZ Movies for Android

How the CLZ Cloud works

CLZ Cloud / Core » How the CLZ Cloud works

CLZ Cloud is a free service for storing and backing up your collection database in the cloud. It is also the recommended way for syncing data between devices, e.g. from your Windows or Mac Comic Collector to CLZ Comics on iOS / Android, but also to sync between your…

Full import via CLZ Cloud

Importing / Exporting » Import from Text / CSV » Full import via CLZ Cloud

To perform a full import from a text or CSV file you can use the CLZ Cloud Import Tool. The steps consist of first importing all items into CLZ Cloud, and then syncing those items from CLZ Cloud to Comic Collector on your computer. 1. Importing your Text/CSV file to…

Syncing with CLZ Cloud / Connect

Frequently Asked Questions » Syncing with CLZ Cloud / Connect

Core, Cloud and Connect explained I do not see my own cover images after syncing.

Error: Cleared collection in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Cleared collection in CLZ Cloud

It seems you cleared your collection in CLZ Cloud, meaning you have logged into your CLZ Cloud and used the red button named “Remove all comics from database”. You will be presented with the option to “Upload this database” meaning you are…

Export to CLZ Comics: “Device not found”

Troubleshooting » Export to CLZ Comics: “Device not found”

If you can’t find your mobile device running CLZ Comics using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Comics is not on…

Error: Different database than the one in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Different database than the one in CLZ Cloud

The database you’re trying to sync with CLZ Cloud is a completely different one than we have in the CLZ Cloud. Perhaps you have opened a different database file? Solution 1: Open the correct database Open the same database that we have in CLZ Cloud for you.…

Download from CLZ Cloud is disabled: “Upload New Fields First”

Frequently Asked Questions » Your database and images » Download from CLZ Cloud is disabled: “Upload New Fields First”

To get rid of this message in Comic Collector, you need to upload to CLZ Cloud first: Open the CLZ Cloud sync screen in Comic Collector via menu “CLZ Cloud > Synchronize” Click “Upload to CLZ Cloud Uncheck all Removals, Additions and Updates (so…

Your database and images

Frequently Asked Questions » Your database and images

Download from CLZ Cloud is disabled: “Upload New Fields First” How do I transfer the program, my database and images to another computer? I do not see my data any more. I do not see my images anymore.

Your Wish List

Getting Started » Your Wish List

Comic Collector can be a great help in keeping track of the comics you plan to buy or watch: your Wish List. The “Collection Status” field You control the status of a comic in your collection with the Collection Status field. Possible values for this…

Updating your software

Licenses and Service Plans » Updating your software

Our programs for Windows and macOS are under continuous development and new software versions are being released on a regular basis. These new versions bring new features, improvements to existing functionality, bug fixes, compatibility updates and security…

Sorting your collection

Browsing » Sorting your collection

With your collection stored digitally on your computer, sorting your list in various different ways can be done in a few clicks: Click a Column Header Sorting on Multiple Fields Sorting by Series Title Sorting by Person fields Sorting on Date Added Click a…

Editing your comic entries

Getting Started » Editing your comic entries

Here’s how you can efficiently edit your comic entries, e.g. to add personal information, like purchase info, notes, your own ratings, etc.. Editing a single comic All editing takes place in the “Edit Comic” screen, which you can open with the…

Adding your first comics

Getting Started » Adding your first comics

Contents Introduction Creating your database Adding Comics Automatically By Series Title By Barcode Introduction One of the main features of Comic Collector is that it automatically gives you full comic details and cover images for the comics in…

“SYNC FAILED: The old CLZ Cloud Sync system has been discontinued”

Troubleshooting » CLZ Cloud Sync problems » “SYNC FAILED: The old CLZ Cloud Sync system has been discontinued”

Since July 1, 2017, the old CLZ Cloud Syncing system has been discontinued. You now need Comic Collector version 15 or later to sync with the CLZ Cloud. If you are running into the above “SYNC FAILED” error, that means you will have to upgrade your Comic…

How do I re-download the software for which I own a license?

Frequently Asked Questions » License / Service Plan questions » How do I re-download the software for which I own a license?

If you’d like to re-download the software you own, you can do so via your CLZ account.. This page is your personal access to your licenses and download links, to activate the free CLZ Cloud, to activate Service Plans, etc. Please select below what you’d…

How do I order as a gift?

Frequently Asked Questions » License / Service Plan questions » How do I order as a gift?

When ordering just enter your own name and email address, the license key and CLZ account will be generated with your name and all information will be sent to your email address. After ordering, simply contact us here and we will manually change the license name and…

Frequently Asked Questions

Frequently Asked Questions

Automatic data and images from the central online book database Your database and images Software Licenses, Update Plans & CLZ Accounts Syncing with CLZ Cloud / Connect

Unlocking the software

Licenses and Service Plans » Unlocking the software

Here’s how to install and unlock your software: Installing the software (if you are already running the trial edition, you can skip these steps) Download the full installer from your account at my.clz.com. After downloading, run the installer to install the…

Barcode Scanner

Adding » Barcode Scanner

You can also use a barcode scanning app to Add Comics to your database. We have created CLZ Barry (100% free) for just this: CLZ Barry barcode scanning app for iOS and Android CLZ Barry, available for both iOS (iPhone and iPad) and Android, allows you to scan…

Core, Cloud and Connect explained

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Core, Cloud and Connect explained

What is Core? Core is the central online database with our item data and cover images In other words, Core is the source of the automatic data and images you get when using the Add Automatically feature in any of our cataloging solutions. The desktop versions have…

Update error: “Error while extracting the archive”

Frequently Asked Questions » Your database and images » Update error: “Error while extracting the archive”

The “Update Installer” can not be run correctly from old versions of Comic Collector in MacOS 10.12 Sierra. This is the error you may be getting: !“An error occurred while extracting the archive. Please try again later!” Or this one:…

Report / Submit to Core

CLZ Cloud / Core » Report / Submit to Core

Comic Collector is built around the our central online database: Core for Comics. It’s the central online database that is searched when you use the Add Automatically screen in Comic Collector, and the central online database that is used to display all kinds of…

Different number of comics in desktop, cloud and app

Troubleshooting » CLZ Cloud Sync problems » Different number of comics in desktop, cloud and app

In some rare situations, your desktop, cloud and mobile app database can get “out-of-sync”, causing a different number of comics to be listed. The solution is simple, but may take some time. In short: Clear your CLZ Cloud. Upload your most up-to-date…

Exporting with Wi-Fi / USB

CLZ Comics Mobile App » Exporting with Wi-Fi / USB

!We do not recommend using WiFi or USB export from Comic Collector, we recommend using CLZ Cloud syncing. You can sync your collection from your Windows / Mac computer to CLZ Comics for iPhone / iPad / Android via your home WiFi network, or by creating a file and…

Errors in Sync Report

Troubleshooting » CLZ Cloud Sync problems » Errors in Sync Report

It can happen that something goes wrong during sync. If that happens, you will be notified, and you can check here what the error means: Error downloading/uploading cover Other Messages Clear database in CLZ Cloud Error downloading/uploading cover: A…

macOS to macOS

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to macOS

Follow the steps below to transfer your program, your database and your images from the old computer to the new Mac. 1. Install Comic Collector on the new Mac Download your latest version of Comic Collector from your My CLZ account. Load the DMG file and install…

Which fields are synced?

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Which fields are synced?

When you sync with the CLZ Cloud, the program will only sync a CLZ Comic ID, CLZ Series ID, and some predefined fields. For the rest of the data you see in CLZ Cloud it’s using data from our Core for Comics online database based on the CLZ Comic ID, such as…

Buying the software

Licenses and Service Plans » Buying the software

To use the Collector desktop software (Windows or Mac), you need a Software License and an active Service Plan. You can purchase the desktop software in our secure CLZ shop at shop.clz.com. The purchase of a License includes a 1-year Service Plan. A Service Plan is…

macOS to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to Windows

If you’ve decided to move from macOS to Windows, you can bring your database with you to your new Windows computer by exporting it to XML, and importing the XML in Comic Collector on Windows. Follow the steps below to transfer your program, your database and…

Windows to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » Windows to Windows

Follow the steps below to transfer your program, your database and your images from the old computer to the new computer. 1. Install Comic Collector on the new computer Download your latest version of Comic Collector from your My CLZ account. Install Comic…

Service Plans

Licenses and Service Plans » Service Plans

A Service Plan is needed to access the following services: the CLZ Core online database (to get item details and cover art) the CLZ Cloud storage (for backups, sharing and syncing to other devices) the Find Cover Online service software updates (new features,…

Uploading Images

CLZ Cloud / Core » Synchronize with CLZ Cloud » Uploading Images

Comic Collector will try to upsync cover images for comics that don’t already have a cover in the CLZ Cloud. The images are restricted to 500kb in size, if your images are larger than this, they won’t be uploaded. Images are only automatically upsynced to…

About Update Plans / Service Plans

Licenses and Service Plans » About Update Plans / Service Plans

Service Plans were introduced on Feb 12, 2019 and replaced the old “Update Plans”. If you had an Update Plan before Feb 12, 2019, then your existing Update Plan has been converted into a Service Plan automatically. For NEW customers, who purchase after Feb…

I do not see my own cover images after syncing.

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » I do not see my own cover images after syncing.

When you sync with CLZ Cloud, the cloud entries will, in general, use the central cover images from Core for Comics. Only if you’ve manually modified or added a cover yourself it will be marked as Custom Image and syncs with your CLZ Cloud. Sync Custom…

Windows to macOS

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » Windows to macOS

If you’ve decided to move from Windows to macOS, you can bring your database with you to your new Mac by exporting it to XML, and importing the XML in Comic Collector on Mac. Follow the steps below to transfer your program, your database and your images from…

I do not see my images anymore.

Frequently Asked Questions » Your database and images » I do not see my images anymore.

Here’s how images work in our software: Images are not stored inside the database. The image files are stored separate from your database, in a folder on your computer (most likely in the Data/Images folder under the program’s folder in Documents). The…

User Defined Fields

Managing your Database » User Defined Fields

If you feel like you’re missing a field you really need for your collection, the Manage User Defined Fields screen comes in handy. Add User Defined Fields to your Comic’s Edit Screen You can add User Defined Fields to your own User Tab in the Edit…

Import from Text / CSV

Importing / Exporting » Import from Text / CSV

You can import an existing text or CSV file into Comic Collector. The program has an import screen available with which you can import a limited set of fields: Full import via CLZ Cloud Limited import

Searching by Barcode

Adding » Adding Comics Automatically » Searching by Barcode

Searching by Barcode Adding comics by performing a barcode search is not only easy, it also has its advantages: It instantly returns only one result, the exact comic that you own. This one result is automatically shown in the Preview Panel, no double-click…

Browsing

Browsing

Searching Sorting your Collection Grouping into Folders Choosing Columns

Licenses and Service Plans

Licenses and Service Plans

Buying the software Service Plans Unlocking the software Updating your software

Pull List

Adding » Adding Comics Automatically » Pull List

The Pull List tab shows you all issues of your pull list series that either have been released in the last 7 days or are going to be released in the upcoming months. Add/Remove series to/from your Pull List You can Add/Remove series to/from your Pull List by right…

Quick Search

Browsing » Searching » Quick Search

The Quick Search box can be found top right of your screen. Type the series title or barcode of the comic you wish to find and type “Enter” to perform the search. Comic Collector will find your title, but it can also find other entries depending on what…

Adding Comics Automatically

Adding » Adding Comics Automatically

Introduction The Add Comics Automatically screen is the fastest way to add comics to your database. It enables you to connect to our central database and download detailed information to your own collection. You can search by title or by barcode then add the comics…

Limited import

Importing / Exporting » Import from Text / CSV » Limited import

Contents Preparing for import Importing Updating your data Preparing for import With Comic Collector you can import a .csv or text list. Comic Collector’s text import is limited to these fields: Series, Issue No., Issue Ext and Publisher. It is not…

Do you charge extra for credit card orders?

Frequently Asked Questions » License / Service Plan questions » Do you charge extra for credit card orders?

We do not have any hidden or extra charges if you order by credit card. That said, your card company might still charge you extra. Collectorz.com is based in Amsterdam, the Netherlands, and some credit card companies charge additional fees for international orders.…

Getting Started

Getting Started

Thanks for checking out Comic Collector! To get started with Comic Collector you’ll need to register for a free trial. There is no time limit with the trial desktop software, but you can only add 100 comics before the trial will automatically expire. If you…

Creating a Backup

Importing / Exporting » Creating a Backup

Automatic Database Backups Comic Collector automatically keeps multiple time-stamped backups of your database file The software keeps multiple time-stamped database backups, saved to your Backups folder as “[yourdatabasename].*.CMCP_[timestamp]…

Export to Text / CSV

Importing / Exporting » Export to Text / CSV

Here’s how you can export your collection to a text or CSV file: Click: File > Export to > Text… In the Export to Text screen, you can select the Sort Order (or use the Main Screen setting). You can also select the fields you want to export. Name your file…

Adding Comics Manually

Adding » Adding Comics Manually

Adding a comic is done with the Add Comics Automatically screen. Just let the program download all comic details and cover images from the Core for Comics online database. If we do not have the comic you’re looking for, you can choose to add your comic…

I do not see my data any more.

Frequently Asked Questions » Your database and images » I do not see my data any more.

It is highly unlikely that your data is gone. Upgrading to a newer version never causes you to lose any data. When you start the new version for the first time, your database will be opened as well. If we have worked on database changes (such as new fields) the new…

Edit Comic Screen

Managing your Database » Edit Comic Entries » Edit Comic Screen

All editing takes place in the “Edit Comic” screen, which you can open with the Edit button on the toolbar (blue pencil button) or by choosing Edit Comic from the Edit menu. In this screen, you can find all the comic’s properties, on multiple…

Delete Orphaned Images

Managing your Database » Maintenance » Delete Orphaned Images

Clean up your hard-disk by deleting all unused cover images and thumbnails. Open the tool using Tools > Maintenance > Delete Orphaned Images This tool scans your configured Images Folders to find all images that are not linked to your current database file. Browse…

Update File Links

Managing your Database » Maintenance » Update File Links

Your comics in Comic Collector uses filepaths to show and open actual (image and digital comic) files from their original location on your computer. It can only show/open these files if they are in the location that the filepath is telling Comic Collector they are.…

Queue Mode

Adding » Adding Comics Automatically » Queue Mode

!Queue Mode is only available in the Pro Edition of Comic Collector Queue Mode Queue mode allows you to add comics in batches. You can add multiple titles and/or barcodes to the search queue then search for them. Queue mode is the most efficient way to add comics to…

Customizing Comic Collector

Getting Started » Customizing Comic Collector

Tens of thousands of users are using Comic Collector and they all use it differently, with their own screen layout, sort settings and display styles. Here’s a quick overview of the customization settings the program offers: Templates and Styles Choose your own…

Connection problems

Troubleshooting » Connection problems

If you have any kind of connection problems (e.g. no results in the Add Automatically screen), your best bet is to take a look at your firewall and/or router. Possible issues Things you can try Still having connection issues Possible issues: Comic Collector…

Editing Multiple Comics

Managing your Database » Edit Comic Entries » Editing Multiple Comics

You can edit multiple comics in one go by using the Edit Multiple screen. !Edit Multiple is the only feature in Comic Collector that overwrites existing data. Use it with great care. Editing Multiple Comics Make sure that the comics you want to edit are listed in…

What’s the difference between the Standard and the Pro edition?

Frequently Asked Questions » License / Service Plan questions » What’s the difference between the Standard and the Pro edition?

Extra Pro features that are not in the Standard edition: Queue Mode in Add Automatically screen: Save time by adding multiple items in batch, either by Title or by scanning multiple barcodes into the Search Queue in one go. Batch editing with the Edit Multiple…

Grouping into Folders

Browsing » Grouping into Folders

Introduction Folder grouping allow you to browse your comics grouped into folders. Almost any field in Comic Collector can be set as a folder group option. You can also create folder grouping within different folder grouping. Comic Collector comes with a variety of…

Default Values for Fields

Adding » Default Values for Fields

The Field Defaults screen in Comic Collector allows you to assign default values to comics when adding them to your collection. For example, If you are adding lots of comics purchased from Amazon, you can define the store using the Field Defaults. Each comic you add…

Add, Edit, Merge List Items

Managing your Database » Maintenance » Add, Edit, Merge List Items

With every comic you add to your collection, Comic Collector stores common information in Lists. These lists come in most handy when add, or edit new comics. All common information, such as Year, Genre, Format, Location, Owner, etc., is stored in Lists that you can…

Loan Manager

Managing your Database » Loan Manager

Introduction Comic Collector’s Loan Manager allows you to track comics that you’ve loaned, who you’ve loaned them to and when they are due to be returned. The Loan Manager can also warn you when a comic on loan is overdue. Contents Loaning a…

My series aren’t sorted properly

Frequently Asked Questions » Your database and images » My series aren’t sorted properly

Series folders aren’t sorted properly If you are finding that a series isn’t sorting correctly between other series, you may have to check that series sort name and correct it. Go to Edit > Manage Pick Lists. Select the Series list. Double click on a…

Choosing Columns

Browsing » Choosing Columns

Contents Adding or Removing a Column Change the order of the columns Create/change a Saved Column Preset Adding or Removing a Column: To add or remove a column, first access the Column Field Selection screen: Windows: Click on menu View > Columns > Select…

Multiple collections

Managing your Database » Multiple collections

Comic Collector allows multiple sub-collections within one database file. The collections will appear as little tabs at the bottom (e.g. like in Excel), so that you can easily switch between them. Create and manage collections Go to menu File > Manage Collections to…

Searching by Series Title

Adding » Adding Comics Automatically » Searching by Series Title

Searching by Title To search for a comic: Type the series title into the appropriate field. Click Search Now on the right or press enter on your keyboard to start the search. Comic Collector will search our database for appropriate matches. Click the +…

Export to Excel

Importing / Exporting » Export to Excel

Step 1: In Comic Collector: Use the menu File > Export to > Text. Choose which fields you would like to export through the Fields button. Click ‘Browse’ to define a location for your export. Choose a filename for the export, and save as either .txt or…

Re-assigning Index Numbers

Managing your Database » Maintenance » Re-assigning Index Numbers

How Index numbers work Comic Collector automatically assigns and increments index numbers. The Index value is assigned when you add an comic to the database. The next comic you add to your collection will have an index number that is incremented by 1. Each Index…