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Error: Database synced with different CLZ Account
Troubleshooting » CLZ Cloud Sync problems » Error: Database synced with different CLZ Account
The database you’re trying to sync with CLZ Cloud has been synced before, but to a different CLZ Account. This can happen if you have more than one CLZ Account with us. Solution 1: Login with the correct CLZ Account Windows / Mac desktop software Close the…
Error: Different database than the one in CLZ Cloud
Troubleshooting » CLZ Cloud Sync problems » Error: Different database than the one in CLZ Cloud
The database you’re trying to sync with CLZ Cloud is a completely different one than we have in the CLZ Cloud. Perhaps you have opened a different database file? Solution 1: Open the correct database Open the same database that we have in CLZ Cloud for you.…
Different number of movies in desktop, cloud and app
Troubleshooting » CLZ Cloud Sync problems » Different number of movies in desktop, cloud and app
In some rare situations, your desktop, cloud and mobile app database can get “out-of-sync”, causing a different number of movies to be listed. The solution is simple, but may take some time. In short: Clear your CLZ Cloud. Upload your most up-to-date…
CLZ Cloud Sync problems
Troubleshooting » CLZ Cloud Sync problems
Pick the item you wish to know more about: Different number of movies in desktop, cloud and app Error: Database synced with different CLZ Account Error: Cleared collection in CLZ Cloud Error: Different database than the one in CLZ Cloud Errors in Sync…
Field Reference
Managing your database » Editing movies » Field Reference
Field types in the Edit Screen In the Edit Screen you will find different field types: Basic text fields: These allow you to just type any text in them. Number only fields: You can only add numbers in this field (for instance an index field, or a price…
How much space does the app require?
Reference » Requirements » How much space does the app require?
CLZ Movies itself takes a little less than 20 MB (iPhone) or 30 MB (iPad) of space on your device. Depending on how many movies you’re going to catalog, the app will require a more space on your device. Below you will find an indication of how much extra space…
Use your existing subscription
Troubleshooting » Use your existing subscription
If you’ve already purchased a subscription to CLZ Movies before, here’s how you can use it on a different mobile device: Tap the top left icon to open the left side menu. Tap “CLZ Account” at the top. At the bottom, tap “I already…
Settings
Reference » Settings
You can reach the settings screen by tapping the Menu > Settings. Appearance Application Skin Change the skin of the entire app to light or dark. Details View Template Change the details page of a movie to a different style and color. Add Movies from CLZ…
Your CLZ Account
Reference » Your CLZ Account
What is a CLZ Account? A CLZ Account is a generic Collectorz.com customer account, a login (a CLZ Username and Password) for several different Collectorz.com online services: Log in to the My.CLZ.com site to access your licenses, subscriptions and download…
Multiple collections
Managing your database » Multiple collections
The Manage Collections option in the menu of the app lets you create multiple sub-sections in your database, called “collections”. Why create multiple collections: Many users use this feature, for all kinds of purposes: to keep separate collections for…
My app is suddenly locked, how do I fix this?
Troubleshooting » My app is suddenly locked, how do I fix this?
There can be a couple of reasons your app is locked. Please select the situation that applies to you: Situation 1: I’ve paid for the app before. Situation 2: I’m unable to sync my subscription back to my device. Situation 3: I’ve never synced my…
Export to CLZ Movies: “Device not found”
Reference » Direct import from Movie Collector » Export to CLZ Movies: “Device not found”
If you can’t find your mobile device running CLZ Movies using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Movies is not on…