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I do not see my own cover images after syncing.
Frequently Asked Questions » Syncing with CLZ Cloud / Connect » I do not see my own cover images after syncing.
When you sync with CLZ Cloud, the cloud entries will, in general, use the central cover images from Core for Music. Only if you’ve manually modified or added a cover yourself it will be marked as Custom Image and syncs with your CLZ Cloud. Sync Custom…
Add/Edit Discs, Headers, Tracks, Subtracks
Managing your Database » Edit Album Entries » Add/Edit Discs, Headers, Tracks, Subtracks
To add discs, headers, tracks, or subtracks, go to the Edit Album screen. Click the tracks tab. From left to right you have several buttons. Here they are from left to right: 1. Add Disc The album you are adding consists of two discs. This is the place where you…
My artists are not sorted correctly?
Frequently Asked Questions » Your database and images » My artists are not sorted correctly?
If you find that your artist list is not sorted correctly, that is most likely to be caused by incorrect artist sort names. The easiest way to check and correct artist sort names is through the Manage Pick Lists screen. To open that screen, click menu Edit, then…
I do not see my images anymore.
Frequently Asked Questions » Your database and images » I do not see my images anymore.
Here’s how images work in our software: Images are not stored inside the database. The image files are stored separate from your database, in a folder on your computer (most likely in the Data/Images folder under the program’s folder in Documents). The…
How do I re-download the software for which I own a license?
Frequently Asked Questions » License / Service Plan questions » How do I re-download the software for which I own a license?
If you’d like to re-download the software you own, you can do so via your CLZ account.. This page is your personal access to your licenses and download links, to activate the free CLZ Cloud, to activate Service Plans, etc. Please select below what you’d…
I do not see my data any more.
Frequently Asked Questions » Your database and images » I do not see my data any more.
It is highly unlikely that your data is gone. Upgrading to a newer version never causes you to lose any data. When you start the new version for the first time, your database will be opened as well. If we have worked on database changes (such as new fields) the new…
How do I transfer the program, my database and images to another computer?
Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer?
I’m transferring my program, data and images from… Windows to Windows macOS to macOS macOS to Windows
Syncing with CLZ Cloud / Connect
Frequently Asked Questions » Syncing with CLZ Cloud / Connect
Merge databases Core, Cloud and Connect explained Which fields are synced? I do not see my own cover images after syncing.
Grouping into Folders
Browsing » Grouping into Folders
Introduction Folder grouping allow you to browse your albums grouped into folders. Almost any field in Music Collector can be set as a folder group option. Music Collector comes with a variety of pre-set folder group sets, but you can also create your own Saved…
Import from iTunes
Importing / Exporting » Import from iTunes
To import your collection from iTunes you must first export it from iTunes into XML, then import that into Music Collector. Follow the steps below to import your collection from iTunes. Exporting from iTunes Start iTunes Click File > Library > Export…
Your database and images
Frequently Asked Questions » Your database and images
My artists are not sorted correctly? Some artists are duplicated / split up? Download from CLZ Cloud is disabled: “Upload New Fields First” How do I transfer the program, my database and images to another computer? I do not see my data any more. I do…
Cataloging Music Files
Adding » Cataloging Music Files
Music Collector enables you to catalog both your physical and digital music collection. You can scan your hard drive for digital music then add it automatically to your Music Collector database. If you’ve ripped your physical collection to your hard drive, you…
Searching by CD ID
Adding » Add Albums from CLZ Core » Searching by CD ID
You can search and add albums to your collection by reading the CD with the CD-Rom drive of your computer. Scanned CD IDs added to the results will instantly show artist, title, format, number of tracks, barcode, catalog number and a cover image. You can either let…
Searching by Barcode
Adding » Add Albums from CLZ Core » Searching by Barcode
You can search and add albums to your collection by barcode with the Add Albums from CLZ Core screen. Barcodes added to the queue will instantly show artist, title, barcode, format, number of tracks and a cover image. You can either search 1 barcode to add to your…
User Defined Fields
Managing your Database » User Defined Fields
If you feel like you’re missing a field you really need for your collection, the Manage User Defined Fields screen comes in handy. Add User Defined Fields to your Album’s Edit Screen You can add User Defined Fields to your own User Tab in the Edit screen.…
macOS to macOS
Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to macOS
Follow the steps below to transfer your program, your database and your images from the old computer to the new Mac. 1. Install Music Collector on the new Mac Download your latest version of Music Collector from your My CLZ account. Load the DMG file and install…
Windows to Windows
Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » Windows to Windows
Follow the steps below to transfer your program, your database and your images from the old computer to the new computer. 1. Install Music Collector on the new computer Download your latest version of Music Collector from your My CLZ account. Install Music…
Synchronize with CLZ Cloud
CLZ Cloud / Core » Synchronize with CLZ Cloud
CLZ Cloud is an online service for storing and backing up your collection database in the cloud. It is also used to sync data between devices, e.g. from your Windows or Mac software to your app, but also between phones and tablets. If you own multiple devices, e.g. a…
Customizing Music Collector
Getting Started » Customizing Music Collector
Tens of thousands of users are using Music Collector and they all use it differently, with their own screen layout, sort settings and display styles. Here’s a quick overview of the customization settings the program offers: Templates and Styles Choose your own…
System Error. Code: 5. Access is denied
Troubleshooting » Error during installation / updating » System Error. Code: 5. Access is denied
This error usually indicates the (older version of the) program was still open at some point while installing or downloading. It can also mean Google Drive, OneDrive, Dropbox or other software is currently taking a folder or file that Music Collector uses…
Unlocking the software
Subscriptions and Updates » Unlocking the software
Here’s how to install and unlock your software: Installing the software (if you are already running the trial edition, you can skip these steps) Download the full installer from your account at my.clz.com. After downloading, run the installer to install the…
How the CLZ Cloud works
CLZ Cloud / Core » How the CLZ Cloud works
CLZ Cloud is a free service for storing and backing up your collection database in the cloud. It is also the recommended way for syncing data between devices, e.g. from your Windows or Mac Music Collector to CLZ Music on iOS / Android, but also to sync between your…
macOS to Windows
Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to Windows
If you’ve decided to move from macOS to Windows, you can bring your database with you to your new Windows computer by exporting it to XML, and importing the XML in Music Collector on Windows. Follow the steps below to transfer your program, your database and…
Printing a Simple List
Importing / Exporting » Printing a Simple List
To print a basic list, follow the steps below. Click menu File > Print to start. Top left, you can select which albums to print. If you wish to print all albums, leave it at All Albums. If you wish to print a selection you made, set it to Selected…
Your Wish List
Getting Started » Your Wish List
Music Collector can be a great help in keeping track of the albums you plan to buy or watch: your Wish List. The “Collection Status” field You control the status of an album in your collection with the Collection Status field. Possible values for this…
Error: Database synced with different CLZ Account
Troubleshooting » CLZ Cloud Sync problems » Error: Database synced with different CLZ Account
The database you’re trying to sync with CLZ Cloud has been synced before, but to a different CLZ Account. This can happen if you have more than one CLZ Account with us. Solution 1: Login with the correct CLZ Account Windows / Mac desktop software Close the…
License / Service Plan questions
Frequently Asked Questions » License / Service Plan questions
How do I re-download the software for which I own a license? Can I use 1 license on more than one computer? How do I order as a gift? Do you charge extra for credit card orders? I am having problems ordering, please help? I purchased the wrong software. How can…
How do I order as a gift?
Frequently Asked Questions » License / Service Plan questions » How do I order as a gift?
When ordering just enter your own name and email address, the license key and CLZ account will be generated with your name and all information will be sent to your email address. After ordering, simply contact us here and we will manually change the license name and…
Add Albums from CLZ Core
Adding » Add Albums from CLZ Core
The Add Albums from CLZ Core screen is the fastest way to add albums to your database. It enables you to connect to our central CLZ Core database and download albums with detailed information to your own collection. You can search by Artist/Title, by Barcode or by LCCN…
Managing your Wish List
Managing your Database » Managing your Wish List
Contents Introduction Collection Status Filters Adding to your Wish List Controlling your Wish List Introduction Music Collector’s Wish List allows you to keep track of albums you desire, but don’t yet own. You can add albums directly to your wish…
SYNC FAILED: The old CLZ Cloud Sync system has been discontinued
Troubleshooting » CLZ Cloud Sync problems » SYNC FAILED: The old CLZ Cloud Sync system has been discontinued
Since July 1, 2017, the old CLZ Cloud Syncing system has been discontinued. You now need Music Collector version 15 or later to sync with the CLZ Cloud. If you are running into the above “SYNC FAILED” error, that means you will have to upgrade your Music…
Choosing Columns
Browsing » Choosing Columns
Contents Adding or Removing a Column Change the order of the columns Create/change a Saved Column Preset Adding or Removing a Column: To add or remove a column, first access the Column Field Selection screen: Windows: Click on menu View > Columns > Select…
Editing your album entries
Getting Started » Editing your album entries
Here’s how you can efficiently edit your album entries, e.g. to add personal information, like purchase info, notes, your own ratings, etc.. Editing a single album All editing takes place in the “Edit Album” screen, which you can open with the Edit…
Connection problems
Troubleshooting » Connection problems
If you have any kind of connection problems (e.g. no results in the Add Automatically screen), your best bet is to take a look at your firewall and/or router. Possible issues Things you can try Still having connection issues Possible issues: Music Collector…
Add, Edit, Merge List Items
Managing your Database » Maintenance » Add, Edit, Merge List Items
With every album you add to your collection, Music Collector stores common information in Lists. These lists come in most handy when add, or edit new albums. All common information, such as Year, Genre, Format, Location, Owner, etc., is stored in Lists that you can…
Sorting your collection
Browsing » Sorting your collection
With your collection stored digitally on your computer, sorting your list in various different ways can be done in a few clicks: Click a Column Header Sorting on Multiple Fields Sorting by Artist/Title Sorting by Person fields Sorting on Date Added Click a…