What is a CLZ Account?

A CLZ Account is a generic Collectorz.com customer account, a login (a CLZ Username and Password) for several different, and optional Collectorz.com services:

  • Login to the My.CLZ.com site to access your licenses and download links, to activate the free CLZ Cloud, to active Update Plans, etc.
  • Syncing your database with the free CLZ Cloud.
  • Reporting missing entries and data error through Core.
  • Subscribing to the Connect online cataloging software.
  • Unlock your software and get software updates.

Unlocking the software with your CLZ Account

Your Licenses and your Update Plans are linked to your CLZ Account. Unlocking the software is done by entering your CLZ Username and Password. These are checked by the server, after which the program will automatically download your License and the Expiry Date of your Update Plan.

Do I always need to be online to use the software?

No, you can still use the software without being online. The program only needs to be online once, to let it download your Cobalt License and the Expiry Date of your Update Plan.

When that’s done and you restart Music Collector, the program will try to get the latest License info, Expiry Date and Latest Version from our server. This way it can automatically detect changes, e.g. if your Update Plan was renewed/extended. This is also used to notify you of a newer version being available.

If at startup, your computer is not online, the program will stick to the License, Expiry Date and Latest Version Number that was downloaded last time it was able to do an online check. So if you’re not online after the initial check, your program will behave as normal.

When the program connects to the Collectorz.com server what data is being sent?

When the program connects to get the License, Expiry Date and Latest Version Number, it only sends the information the server needs to return the correct data:
Product (which program you’re using), your CLZ Username and Password (both encrypted) and your current version number.

CLZ Cloud is free, and optional

Using the CLZ Cloud is completely optional. We do not store your collection data in the CLZ Cloud automatically. Your data will only be stored in the cloud if you deliberately activate the free CLZ Cloud storage in My.CLZ.com and then manually choose to Up Sync data to the cloud from your program.

Need more help with this?
Don’t hesitate to contact us here.

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