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Edit Movie Screen

Managing your Database » Edit Movie Entries » Edit Movie Screen

All editing takes place in the “Edit Movie” screen, which you can open with the Edit button on the toolbar (blue pencil button) or by choosing Edit Movie from the Edit menu. In this screen, you can find all the movie’s properties, on multiple tab…

Edit Movie Entries

Managing your Database » Edit Movie Entries

Edit Movie Screen Edit in Main Screen Linking to Local Files Episode Lists Editing Multiple Movies Edit box set Adding Trailers, Links and Files

Edit box set

Managing your Database » Edit Movie Entries » Edit box set

After adding a box set, you can add additional information to it. Here’s how: Edit information about the box set You can change the order of movies, edit the box set cover, barcode, and other information. Click Edit > Manage Pick Lists Click on Box set in…

Add, Edit, Merge List Items

Managing your Database » Maintenance » Add, Edit, Merge List Items

With every movie you add to your collection, Movie Collector stores common information in Lists. These lists come in most handy when add, or edit new movies. All common information, such as Year, Genre, Format, Location, Owner, etc., is stored in Lists that you can…

Errors in Sync Report

Troubleshooting » CLZ Cloud Sync problems » Errors in Sync Report

It can happen that something goes wrong during sync. If that happens, you will be notified, and you can check here what the error means: Error downloading/uploading cover Other Messages Clear database in CLZ Cloud Error downloading/uploading cover: A…

Error: Cleared collection in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Cleared collection in CLZ Cloud

It seems you cleared your collection in CLZ Cloud, meaning you have logged into your CLZ Cloud and used the red button named “Remove all movies from database”. You will be presented with the option to “Upload this database” meaning you are…

Error: Different database than the one in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Different database than the one in CLZ Cloud

The database you’re trying to sync with CLZ Cloud is a completely different one than we have in the CLZ Cloud. Perhaps you have opened a different database file? Solution 1: Open the correct database Open the same database that we have in CLZ Cloud for you.…

Different number of movies in desktop, cloud and app

Troubleshooting » CLZ Cloud Sync problems » Different number of movies in desktop, cloud and app

In some rare situations, your desktop, cloud and mobile app database can get “out-of-sync”, causing a different number of movies to be listed. The solution is simple, but may take some time. In short: Clear your CLZ Cloud. Upload your most up-to-date…

I cannot find my movie in your online database, now what?

Frequently Asked Questions » Automatic data and images from the central online movie database » I cannot find my movie in your online database, now what?

Can’t find your movie BY BARCODE? If you’re trying to add your movie by barcode and get no results, then please try searching By Title first. It is possible that our central online database just doesn’t have your barcode or DVD/Blu-Ray edition, but…

“Failed to open database. Your license key is already in use”.

Troubleshooting » Warnings and Error Messages » “Failed to open database. Your license key is already in use”.

The most common reason this message can appear is if you have copied your data from one computer to another recently. It can also happen if the program wasn’t closed correctly. Here’s what to do: Close down the program first. Start the Windows…

Editing your movie entries

Getting Started » Editing your movie entries

Here’s how you can efficiently edit your movie entries, e.g. to add personal information, like purchase info, notes, your own ratings, etc.. Editing a single movie All editing takes place in the “Edit Movie” screen, which you can open with the Edit…

Editing Multiple Movies

Managing your Database » Edit Movie Entries » Editing Multiple Movies

You can edit multiple movies in one go by using the Edit Multiple screen. !Edit Multiple is the only feature in Movie Collector that overwrites existing data. Use it with great care. Editing Multiple Movies Make sure that the movies you want to edit are listed in…

Managing your Wish List

Managing your Database » Managing your Wish List

Contents Introduction Collection Status Filters Adding to your Wish List Controlling your Wish List Introduction Movie Collector’s Wish List allows you to keep track of movies you desire, but don’t yet own. You can add movies directly to your wish…

Grouping into Folders

Browsing » Grouping into Folders

Introduction Folder grouping allow you to browse your movies grouped into folders. Almost any field in Movie Collector can be set as a folder group option. Movie Collector comes with a variety of pre-set folder group sets, but you can also create your own Saved…

Adding Movies Manually

Adding » Adding Movies Manually

Adding a movie is done with the Add Movies Automatically screen. Just let the program download all movie details and cover images from the Core for Movies online database. If we do not have the movie you’re looking for, you can choose to add your movie…

Your Wish List

Getting Started » Your Wish List

Movie Collector can be a great help in keeping track of the movies you plan to buy or watch: your Wish List. The “Collection Status” field You control the status of a movie in your collection with the Collection Status field. Possible values for this…

Sorting your collection

Browsing » Sorting your collection

With your collection stored digitally on your computer, sorting your list in various different ways can be done in a few clicks: Click a Column Header Sorting on Multiple Fields Sorting by Title Sorting by Person fields Sorting on Date Added Click a Column…

User Defined Fields

Managing your Database » User Defined Fields

If you feel like you’re missing a field you really need for your collection, the Manage User Defined Fields screen comes in handy. Add User Defined Fields to your Movie’s Edit Screen You can add User Defined Fields to your own User Tab in the Edit screen.…

Export to Text / CSV

Importing / Exporting » Export to Text / CSV

Here’s how you can export your collection to a text or CSV file: Click: File > Export to > Text… In the Export to Text screen, you can select the Sort Order (or use the Main Screen setting). You can also select the fields you want to export. Name your file…

Webcam barcode scanning

Adding » Webcam barcode scanning

Use your webcam as a barcode scanner, to add or find movies by barcode. To begin, click the hamburger menu top right, and click Open Webcam Scanner Scan barcodes with your webcam Use the live camera view to point your webcam at the barcode and let our software…

Loan Manager

Managing your Database » Loan Manager

Introduction Movie Collector’s Loan Manager allows you to track movies that you’ve loaned, who you’ve loaned them to and when they are due to be returned. The Loan Manager can also warn you when a movie on loan is overdue. Contents Loaning…

Choosing Columns

Browsing » Choosing Columns

Contents Adding or Removing a Column Change the order of the columns Create/change a Saved Column Preset Adding or Removing a Column: To add or remove a column, first access the Column Field Selection screen: Windows: Click on menu View > Columns > Select…

CLZ Core Settings

Adding » Adding Movies from CLZ Core » CLZ Core Settings

To find the CLZ Core settings, click menu Tools > Options and then click “Add/Update Movies Automatically”. Automatically close the add screen after adding movies via the by barcode tab Automatically open the Edit Movie screen after adding a single…

Printing a Simple List

Importing / Exporting » Printing a Simple List

To print a basic list, follow the steps below. Click menu File > Print to start. Top left, you can select which movies to print. If you wish to print all movies, leave it at All Movies. If you wish to print a selection you made, set it to Selected…

I added a movie using your online database, but some of the data is wrong?

Frequently Asked Questions » Automatic data and images from the central online movie database » I added a movie using your online database, but some of the data is wrong?

Here’s what to do if you encounter errors in the downloaded movie data from our central online movie database: First, check if you selected the correct movie entry The most common cause for “wrong” data we see is users selecting the wrong movie…

Add Movie Files

Adding » Add Movie Files » Add Movie Files

Contents Introduction Adding digital movie files Adding a movie file as a new database entry Linking to movies in your database Batch add movies Demo video Introduction Movie Collector can have links to your movie files (.avi, .wmv, .divx, .mpg,…

I do not see my data any more.

Frequently Asked Questions » Your database and images » I do not see my data any more.

It is highly unlikely that your data is gone. Upgrading to a newer version never causes you to lose any data. When you start the new version for the first time, your database will be opened as well. If we have worked on database changes (such as new fields) the new…

Re-assigning Index Numbers

Managing your Database » Maintenance » Re-assigning Index Numbers

How Index numbers work Movie Collector automatically assigns and increments index numbers. The Index value is assigned when you add an movie to the database. The next movie you add to your collection will have an index number that is incremented by 1. Each Index…

Adding Box Sets

Adding » Adding Box Sets

Use the Add from CLZ Core screen to add your multi-movie box sets to your collection. All movies in your box set get 1 separate entry in your database, linked together by a box set. See it in action: Adding multi-movie box sets by Barcode Open “Add Movies…

Report / Submit to Core

CLZ Cloud / Core » Report / Submit to Core

Movie Collector is built around the our central online database: Core for Movies. It’s the central online database that is searched when you use the Add Automatically screen in Movie Collector, and the central online database that is used to display all kinds of…

Update File Links

Managing your Database » Maintenance » Update File Links

Your movies in Movie Collector uses filepaths to show and open actual (image and digital movie) files from their original location on your computer. It can only show/open these files if they are in the location that the filepath is telling Movie Collector they are.…

I do not see my images anymore.

Frequently Asked Questions » Your database and images » I do not see my images anymore.

Here’s how images work in our software: Images are not stored inside the database. The image files are stored separate from your database, in a folder on your computer (most likely in the Data/Images folder under the program’s folder in Documents). The…

Unlocking

Licensing and Updating » Unlocking

Unlock Movie Collector out of Trial Mode When the program thinks you’re in Trial Mode (or you get a “Trial Expired” message) but you do own an update plan, you can unlock the software with your CLZ Account’s username and password. Start…

Adding your first movies

Getting Started » Adding your first movies

Adding Movies from CLZ Core There are 2 ways you can add movies to your collection/wish list from CLZ Core: By typing/scanning barcodes By the title of the movie and search it All methods are located in the Add Movies from CLZ Core screen. In this Getting…

Download from CLZ Cloud is disabled: “Upload New Fields First”

Frequently Asked Questions » Your database and images » Download from CLZ Cloud is disabled: “Upload New Fields First”

To get rid of this message in Movie Collector, you need to upload to CLZ Cloud first: Open the CLZ Cloud sync screen in Movie Collector via menu “CLZ Cloud > Synchronize” Click “Upload to CLZ Cloud Uncheck all Removals, Additions and Updates (so…

Limited import

Importing / Exporting » Import from Text / CSV » Limited import

Contents Preparing for import Importing Updating your data Preparing for import With Movie Collector you can import a .csv or text list. Movie Collector’s text import is limited to these fields: Title and Barcode. It is not possible to import any…

Customizing Movie Collector

Getting Started » Customizing Movie Collector

Tens of thousands of users are using Movie Collector and they all use it differently, with their own screen layout, sort settings and display styles. Here’s a quick overview of the customization settings the program offers: Templates and Styles Choose your own…

Maintenance

Managing your Database » Maintenance

Update File Links Add, Edit, Merge List Items Re-assigning Index Numbers

Download/Update settings

Adding » Adding Movies from CLZ Core » CLZ Core Settings » Download/Update settings

You can influence for which fields the software downloads information, overwrites, and how much it downloads. To get to this screen, in the “Add Movies from CLZ Core” screen, click the hamburger icon top right, then click “CLZ Core settings”.…

Import from CATVids

Importing / Exporting » Import from CATVids

Here’s how to switch from CATVids to Movie Collector. Step 1: In CATVids: Click “File > Export > XML”. Select “Videos”. Click “Export”. Step 2: In Movie Collector: Click “File > Import from > CATVids…

Most popular movies

Adding » Adding Movies from CLZ Core » Most popular movies

Do you wonder which movies are most popular in the CLZ Core database? In the Add from CLZ Core screen, use the “Most Popular” tab and hit refresh to see the CLZ Core Movie Top 50. Maybe you will see some titles that you forgot about and still want to get,…

Add Episode Files

Adding » Add Movie Files » Add Episode Files

Linking episode files to seasons of TV series Movie Collector has the ability to automatically link digital TV episodes to the series within your database. This allows you to quickly play the episode directly from within your template. TV episodes and movies use the…

Default Values for Fields

Adding » Default Values for Fields

The Field Defaults screen in Movie Collector allows you to assign default values to movies when adding them to your collection. For example, If you are adding lots of movies purchased from Amazon, you can define the store using the Field Defaults. Each movie you add…

My movies aren’t sorted properly

Frequently Asked Questions » Your database and images » My movies aren’t sorted properly

Some movies aren’t sorted properly If you are finding that some movies aren’t sorted properly, it might be because the “Sort Title” field isn’t filled in correctly. Movie Collector will use the Sort Title field in your movie to sort it in…

Searching by Barcode

Adding » Adding Movies from CLZ Core » Searching by Barcode

You can search and add movies to your collection by barcode with the Add Movies from CLZ Core screen. Barcodes added to the queue will instantly show title, barcode, format and a cover image. You can either search 1 barcode to add to your collection/wish list, or…

Export to CLZ Movies: “Device not found”

Troubleshooting » Export to CLZ Movies: “Device not found”

If you can’t find your mobile device running CLZ Movies using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Movies is not on…

About Update Plans

Licensing and Updating » About Update Plans

The Collectorz.com software for Windows and Mac is “pay once and use forever” software. The Update Plans is how you pay for optional software updates (or in other words: newer versions). When your Update Plan expires, you can keep using the software. That…

Error: Database synced with different CLZ Account

Troubleshooting » CLZ Cloud Sync problems » Error: Database synced with different CLZ Account

The database you’re trying to sync with CLZ Cloud has been synced before, but to a different CLZ Account. This can happen if you have more than one CLZ Account with us. Solution 1: Login with the correct CLZ Account Windows / Mac desktop software Close the…

Export to Excel

Importing / Exporting » Export to Excel

Step 1: In Movie Collector: Use the menu File > Export to > Text. Choose which fields you would like to export through the Fields button. Click ‘Browse’ to define a location for your export. Choose a filename for the export, and save as either .txt or…

Uploading Images

CLZ Cloud / Core » Synchronize with CLZ Cloud » Uploading Images

Movie Collector will try to upsync cover images for movies that don’t already have a cover in the CLZ Cloud. The images are restricted to 500kb in size, if your images are larger than this, they won’t be uploaded. Images are only automatically upsynced to…

Filter

Browsing » Searching » Filter

With the filter screen you can filter your movies on all sorts of details. You may be looking for a movie with a specific price (or maybe higher than / lower than) or perhaps a movie from a certain year. You can create a filter for every field you have added to your…

Warning: You need to sync the old way.

Troubleshooting » CLZ Cloud Sync problems » Warning: You need to sync the old way.

Before you can use the new CLZ Cloud 2.0 syncing, you need to make sure both the CLZ Cloud collection and your Local Database (on your computer/mobile device) are in sync. Sync the old way: When you get the error message, tap or click OK. Now you will be…

Updating Movie Collector

Licensing and Updating » Updating Movie Collector

Here at Collectorz.com we are always busy, working to improve our software. As too for Movie Collector. On a regular basis we release a new (better) version. Don’t miss out! You can have Movie Collector check for updates automatically, or you can check for them…

I am having problems ordering, please help?

Frequently Asked Questions » Software Licenses, Update Plans & CLZ Accounts » I am having problems ordering, please help?

Entered all details correctly? The most common reason for not getting through with your credit card payment is that you may have mistyped a digit, mistyped or forgot to enter the safety code on the back of the card or that your card cannot be used for…

Full import via Connect

Importing / Exporting » Import from Text / CSV » Full import via Connect

To perform a full import from a text or CSV file you can use the Movie Connect Import Tool. The steps consist of first importing all items into Movie Connect, and then syncing those items from Movie Connect to Movie Collector on your computer. 1. Importing your…

Import from Text / CSV

Importing / Exporting » Import from Text / CSV

You can import an existing text or CSV file into Movie Collector. The program has an import screen available with which you can import a limited set of fields: Full import via Connect Limited import

Buying

Licensing and Updating » Buying

Contents: Buying About Update Plans: What is an Update Plan? Payment possibilities Do I need an Update Plan to keep using the software? Buying Movie Collector When you buy a new license for our Windows or Mac software, you will get a free one-year…

Connection problems

Troubleshooting » Connection problems

If you have any kind of connection problems (e.g. no results in the Add Automatically screen), your best bet is to take a look at your firewall and/or router. Possible issues Things you can try Still having connection issues Possible issues: Movie Collector…

Which fields are synced?

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Which fields are synced?

When you sync with the CLZ Cloud, the program will only upload a CLZ Movie ID and some predefined fields. For the rest of the data you see in CLZ Cloud it’s using data from our Core for Movies online database based on the CLZ Movie ID, such as cast and crew,…

Windows to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » Windows to Windows

Follow the steps below to transfer your program, your database and your images from the old computer to the new computer. 1. Install Movie Collector on the new computer Download your latest version of Movie Collector from your My CLZ account. Install Movie…

macOS to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to Windows

If you’ve decided to move from macOS to Windows, you can bring your database with you to your new Windows computer by exporting it to XML, and importing the XML in Movie Collector on Windows. Follow the steps below to transfer your program, your database and…

macOS to macOS

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to macOS

Follow the steps below to transfer your program, your database and your images from the old computer to the new Mac. 1. Install Movie Collector on the new Mac Download your latest version of Movie Collector from your My CLZ account. Load the DMG file and install…

Core, Cloud and Connect explained

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Core, Cloud and Connect explained

What is Core? Core is the central online database with our item data and cover images In other words, Core is the source of the automatic data and images you get when using the Add Automatically feature in any of our cataloging solutions. The desktop versions have…

Linking your movies for CLZ Cloud

CLZ Cloud / Core » Linking your movies for CLZ Cloud

Linking your movies for syncing with CLZ Cloud Before uploading your movies to CLZ Cloud from the Windows or Mac software, you can “link your movies”. Movie Collector, CLZ Cloud and Linking Movie Collector is built around our central online database:…

Quick Search

Browsing » Searching » Quick Search

The Quick Search box can be found top right of your screen. Type the title or barcode of the movie you wish to find and type “Enter” to perform the search. Movie Collector will find your title, but it can also find other entries depending on what you…

Adding Movies from CLZ Core

Adding » Adding Movies from CLZ Core

Introduction The Add Movies from CLZ Core screen is the fastest way to add movies to your database. It enables you to connect to our central CLZ Core and download movies with detailed information to your own collection. You can search by title or by barcode and then…

Syncing your collection with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud » Syncing your collection with CLZ Cloud

Windows / Mac Click on menu “CLZ Cloud > Synchronize” or click this button on the toolbar: The program will now check if there are any changes that need to be synced up or down. Click the “Sync Changes” button to process all changes. *If…

Warnings and Error Messages

Troubleshooting » Warnings and Error Messages

“Failed to open database. Your license key is already in use”.

CLZ Cloud Sync problems

Troubleshooting » CLZ Cloud Sync problems

Pick the item you wish to know more about: Warning: You need to sync the old way. Error: Database synced with different CLZ Account Error: Cleared collection in CLZ Cloud Error: Different database than the one in CLZ Cloud Errors in Sync…

Adult content

Adding » Adding Movies from CLZ Core » CLZ Core Settings » Adult content

If you would like to include adult content in your CLZ Core search results you have to enable this by checking the box in the settings. The checkbox to enable adult content can be found under menu Tools > Options, then click “Data and…

Sync with CLZ Cloud

CLZ Movies Mobile App » Sync with CLZ Cloud

You can sync your collection from your Windows / Mac computer to CLZ Movies for iPhone / iPad / Android via CLZ Cloud. Instructions can be found in our CLZ Movies manual: I have an iPhone / iPad I have an Android mobile device

I do not see my own cover images after syncing.

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » I do not see my own cover images after syncing.

It is possible that you do not see your own covers after syncing. Here’s why: When you sync with CLZ Cloud, the cloud entries will, in general, use our central cover images from Core for Movies. Your personal local image is only uploaded automatically when our…

Data language

Adding » Adding Movies from CLZ Core » CLZ Core Settings » Data language

If you prefer your plots in your native language you can control this via the data language setting. This allows you to control the language of the information you receive from our database. Click menu Tools > Options Click “Data and Images” In here,…

Do you charge extra for credit card orders?

Frequently Asked Questions » Software Licenses, Update Plans & CLZ Accounts » Do you charge extra for credit card orders?

We do not have any hidden or extra charges if you order by credit card. That said, your card company might still charge you extra. Collectorz.com is based in Amsterdam, the Netherlands, and some credit card companies charge additional fees for international orders.…

MoveFile failed; code 183

Troubleshooting » Error during installation / updating » MoveFile failed; code 183

!An error occurred while trying to rename a file in the destination directory: MoveFile failed; code 183. Cannot create a file when that file already exists. The above error can be caused by an older version of Malwarebytes ransomware protection. It is blocking the…

Move all userdata and images to a new location

Frequently Asked Questions » Your database and images » Move all userdata and images to a new location

If all settings are default, most movie and program data is saved in your Documents > Movie Collector folder. It could be that you wish to stop using the default Documents location (maybe you have a new HDD/SSD/Network location that you wish to use. Move all data to…

Can I use 1 license on more than one computer?

Frequently Asked Questions » Software Licenses, Update Plans & CLZ Accounts » Can I use 1 license on more than one computer?

Yes, you can use 1 license for Movie Collector on 2 computers (Windows and/or Mac). Restrictions You are the sole user of the software and purchased license. The computers the licenses are used on are yours. The computers with the same licenses are not running…

New Releases

Adding » Adding Movies from CLZ Core » New Releases

The new releases tab includes movies released within the past month, as well as upcoming releases. Useful for adding titles to your Wish List. Click Refresh to see the latest list of new releases. If you already own one of these releases it will appear blue in the…

System Error. Code: 2. The system cannot find the file specified

Troubleshooting » Error during installation / updating » System Error. Code: 2. The system cannot find the file specified

This error usually pops up when Movie Collector doesn’t have enough rights to access certain files, however it can also happen if you use some kind of data sync program such as Google Drive, OneDrive, iDrive or something similar. It might be a…

Exporting with Wi-Fi / USB

CLZ Movies Mobile App » Exporting with Wi-Fi / USB

!We do not recommend using WiFi or USB export from Movie Collector, we recommend using CLZ Cloud syncing. You can sync your collection from your Windows / Mac computer to CLZ Movies for iPhone / iPad / Android via your home WiFi network, or by creating a file and…

How can I get a refund?

Frequently Asked Questions » Software Licenses, Update Plans & CLZ Accounts » How can I get a refund?

Step 1: Ask for help if you need it. If one of these cases applies to you: The software (or part of it) isn’t working. Something is bugging me in the software. I don’t understand how to do something in the software. I purchased the wrong…

I purchased the wrong software.

Frequently Asked Questions » Software Licenses, Update Plans & CLZ Accounts » I purchased the wrong software.

If you either: Purchased the wrong software Purchased an update plan, but for the wrong software Purchased a subscription to “Connect” while you wanted an “Update Plan” for the Desktop Software, We can likely trade your wrong purchase in…

Creating a Backup

Importing / Exporting » Creating a Backup

Automatic Database Backups Movie Collector automatically keeps multiple time-stamped backups of your database file The software keeps multiple time-stamped database backups, saved to your Backups folder as “backup of [yourdatabasename] –…

“SYNC FAILED: The old CLZ Cloud Sync system has been discontinued”

Troubleshooting » CLZ Cloud Sync problems » “SYNC FAILED: The old CLZ Cloud Sync system has been discontinued”

Since July 1, 2017, the old CLZ Cloud Syncing system has been discontinued. You now need Movie Collector version 15 or later to sync with the CLZ Cloud. If you are running into the above “SYNC FAILED” error, that means you will have to upgrade your Movie…

How the CLZ Cloud works

CLZ Cloud / Core » How the CLZ Cloud works

CLZ Cloud is a free service for storing and backing up your collection database in the cloud. It is also the recommended way for syncing data between devices, e.g. from your Windows or Mac Movie Collector to CLZ Movies on iOS / Android, but also to sync between your…

Synchronize with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud

CLZ Cloud is a free service for storing and backing up your collection database in the cloud. It is also the recommended way for syncing data between devices, e.g. from your Windows or Mac software to your iOS app, but also between iPhone and iPad. If you own multiple…

Searching by Title

Adding » Adding Movies from CLZ Core » Searching by Title

You can search and add movies to your collection by typing in the Title of a movie. The smart “Search-as-you-type” system here will probably find your movie before you finished typing it! Searching by Title Open “Add Movies from CLZ Core” …

System Error. Code: 5. Access is denied

Troubleshooting » Error during installation / updating » System Error. Code: 5. Access is denied

This error usually indicates the (older version of the) program was still open at some point while installing or downloading. It can also mean Google Drive, OneDrive, Dropbox or other software is currently taking a folder or file that Movie Collector uses…

Your CLZ Account

Licensing and Updating » Your CLZ Account

What is a CLZ Account? A CLZ Account is a generic Collectorz.com customer account, a login (a CLZ Username and Password) for several different, and optional Collectorz.com services: Login to the My.CLZ.com site to access your licenses and download links, to…

How do I order as a gift?

Frequently Asked Questions » Software Licenses, Update Plans & CLZ Accounts » How do I order as a gift?

When ordering just enter your own name and email address, the license key and CLZ account will be generated with your name and all information will be sent to your email address. After ordering, simply contact us here and we will manually change the license name and…

Delete Orphaned Images

Managing your Database » Maintenance » Delete Orphaned Images

Clean up your hard-disk by deleting all unused cover images and thumbnails. Open the tool using Tools > Maintenance > Delete Orphaned Images This tool scans your configured Images Folders to find all images that are not linked to your current database file. Browse…

Windows to macOS

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » Windows to macOS

If you’ve decided to move from Windows to macOS, you can bring your database with you to your new Mac by exporting it to XML, and importing the XML in Movie Collector on Mac. Follow the steps below to transfer your program, your database and your images from…

Getting Started

Getting Started

Thanks for checking out Movie Collector! To get started with Movie Collector you’ll need to register for a free trial. There is no time limit with the trial desktop software, but you can only add 100 movies before the trial will automatically expire. If you…

When I search By Title, I never get any results. Why?

Frequently Asked Questions » Automatic data and images from the central online movie database » When I search By Title, I never get any results. Why?

You’re searching By Title and you never ever get any results? Let take a look at the possible causes and solutions: Uncheck the “TV Series Only” option First, make sure the checkbox “TV Series Only” is not checked! If that checkbox is checked,…

After updating I get “Call to OS Function Failed” or “Cannot Create…” error

Troubleshooting » Error during installation / updating » After updating I get “Call to OS Function Failed” or “Cannot Create…” error

It sometimes happens that errors like these pop up after updating the software or after upgrading your Windows on your computer. Call to an OS Function Failed Cannot create “filename.xml” (or something similar) If this happens to you, there are a…