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SYNC FAILED: The old CLZ Cloud Sync system has been discontinued

Troubleshooting » CLZ Cloud Sync problems » SYNC FAILED: The old CLZ Cloud Sync system has been discontinued

Since July 1, 2017, the old CLZ Cloud Syncing system has been discontinued. You now need Movie Collector version 15 or later to sync with the CLZ Cloud. If you are running into the above “SYNC FAILED” error, that means you will have to upgrade your Movie…

Sync with CLZ Cloud

CLZ Movies Mobile App » Sync with CLZ Cloud

You can sync your collection from your Windows / Mac computer to CLZ Movies for iPhone / iPad / Android via CLZ Cloud. Instructions can be found in our CLZ Movies manual: I have an iPhone / iPad I have an Android mobile device

CLZ Cloud Sync problems

Troubleshooting » CLZ Cloud Sync problems

Pick the item you wish to know more about: Different number of movies in desktop, cloud and app Error: Database synced with different CLZ Account Error: Cleared collection in CLZ Cloud Error: Different database than the one in CLZ Cloud Errors in Sync…

Errors in Sync Report

Troubleshooting » CLZ Cloud Sync problems » Errors in Sync Report

It can happen that something goes wrong during sync. If that happens, you will be notified, and you can check here what the error means: Error downloading/uploading cover Other Messages Clear database in CLZ Cloud Error downloading/uploading cover: A…

How the CLZ Cloud works

CLZ Cloud / Core » How the CLZ Cloud works

CLZ Cloud is a free service for storing and backing up your collection database in the cloud. It is also the recommended way for syncing data between devices, e.g. from your Windows or Mac Movie Collector to CLZ Movies on iOS / Android, but also to sync between your…

Syncing your collection with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud » Syncing your collection with CLZ Cloud

Windows / Mac Click on menu “CLZ Cloud > Synchronize” or click this button on the toolbar: The program will now check if there are any changes that need to be synced up or down. Click the “Sync Changes” button to process all changes. *If…

I do not see my own cover images after syncing.

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » I do not see my own cover images after syncing.

When you sync with CLZ Cloud, the cloud entries will, in general, use the central cover images from Core for Movies. Only if you’ve manually modified or added a cover yourself it will be marked as Custom Image and syncs with your CLZ Cloud. Sync Custom…

Error: Database synced with different CLZ Account

Troubleshooting » CLZ Cloud Sync problems » Error: Database synced with different CLZ Account

The database you’re trying to sync with CLZ Cloud has been synced before, but to a different CLZ Account. This can happen if you have more than one CLZ Account with us. Solution 1: Login with the correct CLZ Account Windows / Mac desktop software Close the…

Synchronize with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud

CLZ Cloud is an online service for storing and backing up your collection database in the cloud. It is also used to sync data between devices, e.g. from your Windows or Mac software to your app, but also between phones and tablets. If you own multiple devices, e.g. a…

Error: Different database than the one in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Different database than the one in CLZ Cloud

The database you’re trying to sync with CLZ Cloud is a completely different one than we have in the CLZ Cloud. Perhaps you have opened a different database file? Solution 1: Open the correct database Open the same database that we have in CLZ Cloud for you.…

Windows to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » Windows to Windows

Follow the steps below to transfer your program, your database and your images from the old computer to the new computer. 1. Install Movie Collector on the new computer Download your latest version of Movie Collector from your My CLZ account. Install Movie…

Scanning barcodes with CLZ Scanner

Adding » Adding Movies from CLZ Core » Searching by Barcode » Scanning barcodes with CLZ Scanner

CLZ Scanner is a barcode scanner app. You can use it on your phone to scan barcodes and then instantly send those scanned barcodes to the Add Movies screen of the Movie Collector software running on your computer. From there, you can then easily and comfortably add the…

Different number of movies in desktop, cloud and app

Troubleshooting » CLZ Cloud Sync problems » Different number of movies in desktop, cloud and app

In some rare situations, your desktop, cloud and mobile app database can get “out-of-sync”, causing a different number of movies to be listed. The solution is simple, but may take some time. In short: Clear your CLZ Cloud. Upload your most up-to-date…

About Update Plans / Service Plans

Subscriptions and Updates » About Update Plans / Service Plans

Subscriptions for the desktop software were previously called “Update Plans” or “Service Plans”. On Feb 12, 2019 the desktop software has become subscription software, and the new “Subscriptions” replaced the old “Update…

Full import via CLZ Cloud

Importing / Exporting » Import from Text / CSV » Full import via CLZ Cloud

To perform a full import from a text or CSV file you can use the CLZ Cloud Import Tool. The steps consist of first importing all items into CLZ Cloud, and then syncing those items from CLZ Cloud to Movie Collector on your computer. 1. Importing your Text/CSV file to…

macOS to macOS

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to macOS

Follow the steps below to transfer your program, your database and your images from the old computer to the new Mac. 1. Install Movie Collector on the new Mac Download your latest version of Movie Collector from your My CLZ account. Load the DMG file and install…

Syncing with CLZ Cloud / Connect

Frequently Asked Questions » Syncing with CLZ Cloud / Connect

Merge databases Core, Cloud and Connect explained Which fields are synced? I do not see my own cover images after syncing.

CLZ Cloud / Core

Synchronize with CLZ Cloud How the CLZ Cloud works Linking your comics for CLZ Cloud

CLZ Movies Mobile App

Sync with CLZ Cloud Exporting with Wi-Fi / USB CLZ Movies for iOS CLZ Movies for Android

Download from CLZ Cloud is disabled: “Upload New Fields First”

Frequently Asked Questions » Your database and images » Download from CLZ Cloud is disabled: “Upload New Fields First”

To get rid of this message in Movie Collector, you need to upload to CLZ Cloud first: Open the CLZ Cloud sync screen in Movie Collector via menu “CLZ Cloud > Synchronize” Click “Upload to CLZ Cloud Uncheck all Removals, Additions and Updates (so…

Exporting with Wi-Fi / USB

CLZ Movies Mobile App » Exporting with Wi-Fi / USB

!We do not recommend using WiFi or USB export from Movie Collector, we recommend using CLZ Cloud syncing. You can sync your collection from your Windows / Mac computer to CLZ Movies for iPhone / iPad / Android via your home WiFi network, or by creating a file and…

Managing your Wish List

Managing your Database » Managing your Wish List

Contents Introduction Collection Status Filters Adding to your Wish List Controlling your Wish List Introduction Movie Collector’s Wish List allows you to keep track of movies you desire, but don’t yet own. You can add movies directly to your wish…

Export to CLZ Movies: “Device not found”

Troubleshooting » Export to CLZ Movies: “Device not found”

If you can’t find your mobile device running CLZ Movies using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Movies is not on…

Update error: “Error while extracting the archive”

Frequently Asked Questions » Your database and images » Update error: “Error while extracting the archive”

The “Update Installer” can not be run correctly from old versions of Movie Collector in MacOS 10.12 Sierra. This is the error you may be getting: !“An error occurred while extracting the archive. Please try again later!” Or this one:…

Core, Cloud and Connect explained

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Core, Cloud and Connect explained

What is Core? Core is the central online database with our item data and cover images In other words, Core is the source of the automatic data and images you get when using the Add Automatically feature in any of our cataloging solutions. The desktop versions have…

Which fields are synced?

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Which fields are synced?

When you sync with the CLZ Cloud, the program will only upload a CLZ Movie ID and some predefined fields. Predefined fields The fields below are completely user editable, and whatever you put in them is synced to your CLZ Cloud: Title Title Extension Sort…

Adding Movies from CLZ Core

Adding » Adding Movies from CLZ Core

Introduction The Add Movies from CLZ Core screen is the fastest way to add movies to your database. It enables you to connect to our central CLZ Core and download movies with detailed information to your own collection. You can search by title or by barcode and then…

Linking your movies for CLZ Cloud

CLZ Cloud / Core » Linking your movies for CLZ Cloud

Linking your movies for syncing with CLZ Cloud Before uploading your movies to CLZ Cloud from the Windows or Mac software, you can “link your movies”. Movie Collector, CLZ Cloud and Linking Movie Collector is built around our central online database:…

macOS to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to Windows

If you’ve decided to move from macOS to Windows, you can bring your database with you to your new Windows computer by exporting it to XML, and importing the XML in Movie Collector on Windows. Follow the steps below to transfer your program, your database and…

User Defined Fields

Managing your Database » User Defined Fields

If you feel like you’re missing a field you really need for your collection, the Manage User Defined Fields screen comes in handy. Add User Defined Fields to your Movie’s Edit Screen You can add User Defined Fields to your own User Tab in the Edit…

Sorting your collection

Browsing » Sorting your collection

With your collection stored digitally on your computer, sorting your list in various different ways can be done in a few clicks: Click a Column Header Sorting on Multiple Fields Sorting by Title Sorting by Person fields Sorting on Date Added Click a Column…

Adding your first movies

Getting Started » Adding your first movies

Contents Introduction Creating your database Adding Movies Automatically By Title By Barcode Introduction One of the main features of Movie Collector is that it automatically gives you full movie details and cover images for the movies in your…

Queue Mode

Adding » Adding Movies from CLZ Core » Queue Mode

Queue Mode Queue mode allows you to add movies in batches. You can add multiple titles and/or barcodes to the search queue then search for them. Queue mode is the most efficient way to add movies to your database. Combined with a barcode scanner app, it makes light…

Creating a Backup

Importing / Exporting » Creating a Backup

Automatic Database Backups Movie Collector automatically keeps multiple time-stamped backups of your database file The software keeps multiple time-stamped database backups, saved to your Backups folder as “[yourdatabasename].*.MVCP_[timestamp]…

Unlocking the software

Subscriptions and Updates » Unlocking the software

Here’s how to install and unlock your software: Installing the software (if you are already running the trial edition, you can skip these steps) Download the full installer from your account at my.clz.com. After downloading, run the installer to install the…