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Updating your software

Subscriptions and Updates » Updating your software

Our programs for Windows and macOS are under continuous development and new software versions are being released on a regular basis. These new versions bring new features, improvements to existing functionality, bug fixes, compatibility updates and security…

Subscriptions and Updates

Subscriptions and Updates

Subscriptions Unlocking the software Updating your software About Update Plans / Service Plans

Your database and images

Frequently Asked Questions » Your database and images

My movies aren’t sorted properly How do I transfer the program, my database and images to another computer? Download from CLZ Cloud is disabled: “Upload New Fields First” I do not see my data any more. Can I change the field value for multiple…

Update error: “Error while extracting the archive”

Frequently Asked Questions » Your database and images » Update error: “Error while extracting the archive”

The “Update Installer” can not be run correctly from old versions of Movie Collector in MacOS 10.12 Sierra. This is the error you may be getting: !“An error occurred while extracting the archive. Please try again later!” Or this one:…

Core, Cloud and Connect explained

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Core, Cloud and Connect explained

What is Core? Core is the central online database with our item data and cover images In other words, Core is the source of the automatic data and images you get when using the Add Automatically feature in any of our cataloging solutions. The desktop versions have…

Different number of movies in desktop, cloud and app

Troubleshooting » CLZ Cloud Sync problems » Different number of movies in desktop, cloud and app

In some rare situations, your desktop, cloud and mobile app database can get “out-of-sync”, causing a different number of movies to be listed. The solution is simple, but may take some time. In short: Clear your CLZ Cloud. Upload your most up-to-date…

Automatic data and images from the central online movie database

Frequently Asked Questions » Automatic data and images from the central online movie database

I cannot find my movie in your online database, now what? I added a movie using your online database, but some of the data is wrong? When I search By Title, I never get any results. Why?

How do I transfer the program, my database and images to another computer?

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer?

I’m transferring my program, data and images from… Windows to Windows macOS to macOS macOS to Windows

Limited import

Importing / Exporting » Import from Text / CSV » Limited import

Contents Preparing for import Importing Updating your data Preparing for import With Movie Collector you can import a .csv or text list. Movie Collector’s text import is limited to these fields: Title and Barcode. It is not possible to import any…

Search Settings menu

Adding » Adding Movies from CLZ Core » CLZ Core Settings » Search Settings menu

Search Settings Click the Settings icon in the top right corner to access the Settings screen. The settings screen allows you to control the functionality of the Add Automatically screen as well as controlling what information is (or is not) downloaded. Go to…

Connection problems

Troubleshooting » Connection problems

If you have any kind of connection problems (e.g. no results in the Add Automatically screen), your best bet is to take a look at your firewall and/or router. Possible issues Things you can try Still having connection issues Possible issues: Movie Collector…

Export to CLZ Movies: “Device not found”

Troubleshooting » Export to CLZ Movies: “Device not found”

If you can’t find your mobile device running CLZ Movies using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Movies is not on…

Customizing Movie Collector

Getting Started » Customizing Movie Collector

Tens of thousands of users are using Movie Collector and they all use it differently, with their own screen layout, sort settings and display styles. Here’s a quick overview of the customization settings the program offers: Templates and Styles Choose your own…

About Update Plans / Service Plans

Subscriptions and Updates » About Update Plans / Service Plans

Subscriptions for the desktop software were previously called “Update Plans” or “Service Plans”. On Feb 12, 2019 the desktop software has become subscription software, and the new “Subscriptions” replaced the old “Update…

How do I order as a gift?

Frequently Asked Questions » License / Service Plan questions » How do I order as a gift?

When ordering just enter your own name and email address, the license key and CLZ account will be generated with your name and all information will be sent to your email address. After ordering, simply contact us here and we will manually change the license name and…

Your Wish List

Getting Started » Your Wish List

Movie Collector can be a great help in keeping track of the movies you plan to buy or watch: your Wish List. The “Collection Status” field You control the status of a movie in your collection with the Collection Status field. Possible values for this…

Scanning barcodes with CLZ Scanner

Adding » Adding Movies from CLZ Core » Searching by Barcode » Scanning barcodes with CLZ Scanner

CLZ Scanner is a barcode scanner app. You can use it on your phone to scan barcodes and then instantly send those scanned barcodes to the Add Movies screen of the Movie Collector software running on your computer. From there, you can then easily and comfortably add the…

Linking your movies for CLZ Cloud

CLZ Cloud / Core » Linking your movies for CLZ Cloud

Linking your movies for syncing with CLZ Cloud Before uploading your movies to CLZ Cloud from the Windows or Mac software, you can “link your movies”. Movie Collector, CLZ Cloud and Linking Movie Collector is built around our central online database:…

How do I re-download the software for which I own a license?

Frequently Asked Questions » License / Service Plan questions » How do I re-download the software for which I own a license?

If you’d like to re-download the software you own, you can do so via your CLZ account.. This page is your personal access to your licenses and download links, to activate the free CLZ Cloud, to activate Service Plans, etc. Please select below what you’d…

Report / Submit to Core

CLZ Cloud / Core » Report / Submit to Core

Movie Collector is built around the our central online database: Core for Movies. It’s the central online database that is searched when you use the Add Automatically screen in Movie Collector, and the central online database that is used to display all kinds of…

Errors in Sync Report

Troubleshooting » CLZ Cloud Sync problems » Errors in Sync Report

It can happen that something goes wrong during sync. If that happens, you will be notified, and you can check here what the error means: Error downloading/uploading cover Other Messages Clear database in CLZ Cloud Error downloading/uploading cover: A…

Adding Box Sets

Adding » Adding Box Sets

Use the Add from CLZ Core screen to add your multi-movie box sets to your collection. All movies in your box set get 1 separate entry in your database, linked together by a box set. See it in action: Adding multi-movie box sets by Barcode Open “Add Movies…

Update File Links

Managing your Database » Maintenance » Update File Links

Your movies in Movie Collector uses filepaths to show and open actual (image and digital movie) files from their original location on your computer. It can only show/open these files if they are in the location that the filepath is telling Movie Collector they are.…

Unlocking the software

Subscriptions and Updates » Unlocking the software

Here’s how to install and unlock your software: Installing the software (if you are already running the trial edition, you can skip these steps) Download the full installer from your account at my.clz.com. After downloading, run the installer to install the…

Multiple collections

Managing your Database » Multiple collections

Movie Collector allows multiple sub-collections within one database file. The collections will appear as little tabs at the bottom (e.g. like in Excel), so that you can easily switch between them. Create and manage collections Go to menu File > Manage Collections to…

Searching by IMDb

Adding » Adding Movies from CLZ Core » Searching by IMDb

Can’t find a movie in our Core? But it is on IMDb? Then just find the movie on IMDb and copy either the IMDb Nr or the entire UMDb URL. Then go to the IMDb tab and paste the Nr or URL into the search box, and click Search. The movie entry will then be retrieved from…

Synchronize with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud

CLZ Cloud is an online service for storing and backing up your collection database in the cloud. It is also used to sync data between devices, e.g. from your Windows or Mac software to your app, but also between phones and tablets. If you own multiple devices, e.g. a…

Add, Edit, Merge List Items

Managing your Database » Maintenance » Add, Edit, Merge List Items

With every movie you add to your collection, Movie Collector stores common information in Lists. These lists come in most handy when add, or edit new movies. All common information, such as Year, Genre, Format, Location, Owner, etc., is stored in Lists that you can…

Windows to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » Windows to Windows

Follow the steps below to transfer your program, your database and your images from the old computer to the new computer. 1. Install Movie Collector on the new computer Download your latest version of Movie Collector from your My CLZ account. Install Movie…

I do not see my own cover images after syncing.

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » I do not see my own cover images after syncing.

When you sync with CLZ Cloud, the cloud entries will, in general, use the central cover images from Core for Movies. Only if you’ve manually modified or added a cover yourself it will be marked as Custom Image and syncs with your CLZ Cloud. Sync Custom…

Most popular movies

Adding » Adding Movies from CLZ Core » Most popular movies

Most Popular Do you wonder which movies are most popular in the CLZ Core database? Use the “Most Popular” tab and hit refresh to see the CLZ Core Movie Top 50. Maybe you will see some titles that you forgot about and still want to get, select one and use…

macOS to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to Windows

If you’ve decided to move from macOS to Windows, you can bring your database with you to your new Windows computer by exporting it to XML, and importing the XML in Movie Collector on Windows. Follow the steps below to transfer your program, your database and…

Error: Database synced with different CLZ Account

Troubleshooting » CLZ Cloud Sync problems » Error: Database synced with different CLZ Account

The database you’re trying to sync with CLZ Cloud has been synced before, but to a different CLZ Account. This can happen if you have more than one CLZ Account with us. Solution 1: Login with the correct CLZ Account Windows / Mac desktop software Close the…

Error: Different database than the one in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Different database than the one in CLZ Cloud

The database you’re trying to sync with CLZ Cloud is a completely different one than we have in the CLZ Cloud. Perhaps you have opened a different database file? Solution 1: Open the correct database Open the same database that we have in CLZ Cloud for you.…

How the CLZ Cloud works

CLZ Cloud / Core » How the CLZ Cloud works

CLZ Cloud is a free service for storing and backing up your collection database in the cloud. It is also the recommended way for syncing data between devices, e.g. from your Windows or Mac Movie Collector to CLZ Movies on iOS / Android, but also to sync between your…

Searching by Barcode

Adding » Adding Movies from CLZ Core » Searching by Barcode

Searching by Barcode You can search and add items by Barcode which can instantly return only one result, the exact edition that you own. This one result is automatically shown in the Preview Panel Open the Add Movies screen by clicking top left blue…

Creating a Backup

Importing / Exporting » Creating a Backup

Automatic Database Backups Movie Collector automatically keeps multiple time-stamped backups of your database file The software keeps multiple time-stamped database backups, saved to your Backups folder as “[yourdatabasename].*.MVCP_[timestamp]…

Add Movie Files

Adding » Add Movie Files » Add Movie Files

Contents Introduction Adding digital movie files Adding a movie file as a new database entry Linking to movies in your database Batch add movies Demo video Introduction Movie Collector can have links to your movie files (.avi, .wmv, .divx, .mpg,…

When I search By Title, I never get any results. Why?

Frequently Asked Questions » Automatic data and images from the central online movie database » When I search By Title, I never get any results. Why?

You’re searching By Title and you never ever get any results? Let take a look at the possible causes and solutions: Uncheck the “TV Series Only” option First, make sure the checkbox “TV Series Only” is not checked! If that checkbox is checked,…

Adding your first movies

Getting Started » Adding your first movies

Contents Introduction Creating your database Adding Movies Automatically By Title By Barcode Introduction One of the main features of Movie Collector is that it automatically gives you full movie details and cover images for the movies in your…

SYNC FAILED: The old CLZ Cloud Sync system has been discontinued

Troubleshooting » CLZ Cloud Sync problems » SYNC FAILED: The old CLZ Cloud Sync system has been discontinued

Since July 1, 2017, the old CLZ Cloud Syncing system has been discontinued. You now need Movie Collector version 15 or later to sync with the CLZ Cloud. If you are running into the above “SYNC FAILED” error, that means you will have to upgrade your Movie…

Loan Manager

Managing your Database » Loan Manager

Introduction Movie Collector’s Loan Manager allows you to track movies that you’ve loaned, who you’ve loaned them to and when they are due to be returned. The Loan Manager can also warn you when a movie on loan is overdue. Contents Loaning…

macOS to macOS

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to macOS

Follow the steps below to transfer your program, your database and your images from the old computer to the new Mac. 1. Install Movie Collector on the new Mac Download your latest version of Movie Collector from your My CLZ account. Load the DMG file and install…

Edit box set

Managing your Database » Edit Movie Entries » Edit box set

After adding a box set, you can add additional information to it. Here’s how: Edit information about the box set You can change the order of movies, edit the box set cover, barcode, and other information. Click Edit > Manage Pick Lists Click on Box set in…

Managing your Wish List

Managing your Database » Managing your Wish List

Contents Introduction Collection Status Filters Adding to your Wish List Controlling your Wish List Introduction Movie Collector’s Wish List allows you to keep track of movies you desire, but don’t yet own. You can add movies directly to your wish…

Frequently Asked Questions

Frequently Asked Questions

Your database and images License / Service Plan questions Syncing with CLZ Cloud / Connect

Which fields are synced?

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Which fields are synced?

When you sync with the CLZ Cloud, the program will only upload a CLZ Movie ID and some predefined fields. Predefined fields The fields below are completely user editable, and whatever you put in them is synced to your CLZ Cloud: Title Title Extension Sort…

User Defined Fields

Managing your Database » User Defined Fields

If you feel like you’re missing a field you really need for your collection, the Manage User Defined Fields screen comes in handy. Add User Defined Fields to your Movie’s Edit Screen You can add User Defined Fields to your own User Tab in the Edit…

Quick Search

Browsing » Searching » Quick Search

The Quick Search box can be found top right of your screen. Type the title or barcode of the movie you wish to find and type “Enter” to perform the search. Movie Collector will find your title, but it can also find other entries depending on what you…

Editing your movie entries

Getting Started » Editing your movie entries

Here’s how you can efficiently edit your movie entries, e.g. to add personal information, like purchase info, notes, your own ratings, etc.. Editing a single movie All editing takes place in the “Edit Movie” screen, which you can open with the Edit…

Grouping into Folders

Browsing » Grouping into Folders

Introduction Folder grouping allow you to browse your movies grouped into folders. Almost any field in Movie Collector can be set as a folder group option. You can also create folder grouping within different folder grouping. Movie Collector comes with a variety of…

Choosing Columns

Browsing » Choosing Columns

Contents Adding or Removing a Column Change the order of the columns Create/change a Saved Column Preset Adding or Removing a Column: To add or remove a column, first access the Column Field Selection screen: Windows: Click on menu View > Columns > Select…

Syncing your collection with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud » Syncing your collection with CLZ Cloud

Windows / Mac Click on menu “CLZ Cloud > Synchronize” or click this button on the toolbar: The program will now check if there are any changes that need to be synced up or down. Click the “Sync Changes” button to process all changes. *If…

I cannot find my movie in your online database, now what?

Frequently Asked Questions » Automatic data and images from the central online movie database » I cannot find my movie in your online database, now what?

Can’t find your movie BY BARCODE? If you’re trying to add your movie by barcode and get no results, then please try searching By Title first. It is possible that our central online database just doesn’t have your barcode or DVD/Blu-Ray edition, but…

I added a movie using your online database, but some of the data is wrong?

Frequently Asked Questions » Automatic data and images from the central online movie database » I added a movie using your online database, but some of the data is wrong?

Here’s what to do if you encounter errors in the downloaded movie data from our central online movie database: First, check if you selected the correct movie entry The most common cause for “wrong” data we see is users selecting the wrong movie…

I do not see my data any more.

Frequently Asked Questions » Your database and images » I do not see my data any more.

It is highly unlikely that your data is gone. Upgrading to a newer version never causes you to lose any data. When you start the new version for the first time, your database will be opened as well. If we have worked on database changes (such as new fields) the new…

Edit Movie Screen

Managing your Database » Edit Movie Entries » Edit Movie Screen

All editing takes place in the “Edit Movie” screen, which you can open with the Edit button on the toolbar (blue pencil button) or by choosing Edit Movie from the Edit menu. In this screen, you can find all the movie’s properties, on multiple tab…

Delete Orphaned Images

Managing your Database » Maintenance » Delete Orphaned Images

Clean up your hard-disk by deleting all unused cover images and thumbnails. Open the tool using Tools > Maintenance > Delete Orphaned Images This tool scans your configured Images Folders to find all images that are not linked to your current database file. Browse…

Edit Movie Entries

Managing your Database » Edit Movie Entries

Edit Movie Screen Edit in Main Screen Linking to Local Files Episode Lists Editing Multiple Movies Edit box set Adding Trailers, Links and Files

Sorting your collection

Browsing » Sorting your collection

With your collection stored digitally on your computer, sorting your list in various different ways can be done in a few clicks: Click a Column Header Sorting on Multiple Fields Sorting by Title Sorting by Person fields Sorting on Date Added Click a Column…

Subscriptions

Subscriptions and Updates » Subscriptions

The Collector desktop software is subscription software. The subscription fee includes: all software updates 2nd line customer support access to the following CLZ online services: the CLZ Core online database (to get automatic details and cover images) the…

Add Episode Files

Adding » Add Movie Files » Add Episode Files

Linking episode files to seasons of TV series Movie Collector has the ability to automatically link digital TV episodes to the series within your database. This allows you to quickly play the episode directly from within your template. TV episodes and movies use the…

Adding Movies from CLZ Core

Adding » Adding Movies from CLZ Core

Introduction The Add Movies from CLZ Core screen is the fastest way to add movies to your database. It enables you to connect to our central CLZ Core and download movies with detailed information to your own collection. You can search by title or by barcode and then…

Getting Started

Getting Started

Thanks for checking out Movie Collector! To get started with Movie Collector you’ll need to register for a free trial. There is no time limit with the trial desktop software, but you can only add a limited number of movies before the trial will automatically…

Searching by Title

Adding » Adding Movies from CLZ Core » Searching by Title

To search for a movie: Type the title into the appropriate field. Click Search Now on the right or press enter on your keyboard to start the search. Movie Collector will search the Core for Movies database for appropriate matches. Click the + next to the…

Full import via CLZ Cloud

Importing / Exporting » Import from Text / CSV » Full import via CLZ Cloud

To perform a full import from a text or CSV file you can use the CLZ Cloud Import Tool. The steps consist of first importing all items into CLZ Cloud, and then syncing those items from CLZ Cloud to Movie Collector on your computer. 1. Importing your Text/CSV file to…

Re-assigning Index Numbers

Managing your Database » Maintenance » Re-assigning Index Numbers

How Index numbers work Movie Collector automatically assigns and increments index numbers. The Index value is assigned when you add an movie to the database. The next movie you add to your collection will have an index number that is incremented by 1. Each Index…

Barcode Scanner

Adding » Barcode Scanner

You can use our free CLZ Scanner barcode scanning app to scan barcodes and add movies to your database. Find out how to scan barcodes with CLZ Scanner.

CLZ Movies for iOS

CLZ Movies Mobile App » CLZ Movies for iOS

Please find all instructions on how to export your movie collection to your iPhone / iPad (and everything else regarding CLZ Movies) on our dedicated manual page: Manual for CLZ Movies for iOS

CLZ Movies for Android

CLZ Movies Mobile App » CLZ Movies for Android

Please find all instructions on how to export your movie collection to your Android device (and everything else regarding CLZ Movies) on our dedicated manual page: Manual for CLZ Movies for Android

Do you charge extra for credit card orders?

Frequently Asked Questions » License / Service Plan questions » Do you charge extra for credit card orders?

We do not have any hidden or extra charges if you order by credit card. That said, your card company might still charge you extra. Collectorz.com is based in Amsterdam, the Netherlands, and some credit card companies charge additional fees for international orders.…

New Releases

Adding » Adding Movies from CLZ Core » New Releases

The new releases tab includes movies released within the past month, as well as upcoming releases. Useful for adding titles to your Wish List. Click Refresh to see the latest list of new releases. If you already own one of these releases it will appear blue in the…

Editing Multiple Movies

Managing your Database » Edit Movie Entries » Editing Multiple Movies

You can edit multiple movies in one go by using the Edit Multiple screen. !Edit Multiple is the only feature in Movie Collector that overwrites existing data. Use it with great care. Editing Multiple Movies Make sure that the movies you want to edit are listed in…

Syncing with CLZ Cloud / Connect

Frequently Asked Questions » Syncing with CLZ Cloud / Connect

Merge databases Core, Cloud and Connect explained Which fields are synced? I do not see my own cover images after syncing.

Error: Cleared collection in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Cleared collection in CLZ Cloud

It seems you cleared your collection in CLZ Cloud, meaning you have logged into your CLZ Cloud and used the red button named “Remove all movies from database”. You will be presented with the option to “Upload this database” meaning you are…

Download from CLZ Cloud is disabled: “Upload New Fields First”

Frequently Asked Questions » Your database and images » Download from CLZ Cloud is disabled: “Upload New Fields First”

To get rid of this message in Movie Collector, you need to upload to CLZ Cloud first: Open the CLZ Cloud sync screen in Movie Collector via menu “CLZ Cloud > Synchronize” Click “Upload to CLZ Cloud Uncheck all Removals, Additions and Updates (so…

Export to Text / CSV

Importing / Exporting » Export to Text / CSV

Here’s how you can export your collection to a text or CSV file: Click: File > Export to > Text… In the Export to Text screen, you can select the Sort Order (or use the Main Screen setting). You can also select the fields you want to export. Name your file…

Queue Mode

Adding » Adding Movies from CLZ Core » Queue Mode

Queue Mode Queue mode allows you to add movies in batches. You can add multiple titles and/or barcodes to the search queue then search for them. Queue mode is the most efficient way to add movies to your database. Combined with a barcode scanner app, it makes light…

Adding Movies Manually

Adding » Adding Movies Manually

Adding a movie is done with the Add Movies Automatically screen. Just let the program download all movie details and cover images from the Core for Movies online database. If we do not have the movie you’re looking for, you can choose to add your movie…

Data Language

Adding » Adding Movies from CLZ Core » CLZ Core Settings » Data Language

Data Language If you prefer your plots in your native language you can control this via the Data Language setting. Click the Settings icon in the top right corner of the Add Movies Automatically screen. Then click Data and Images. This allows you to control…

Exporting with Wi-Fi / USB

CLZ Movies Mobile App » Exporting with Wi-Fi / USB

!We do not recommend using WiFi or USB export from Movie Collector, we recommend using CLZ Cloud syncing. You can sync your collection from your Windows / Mac computer to CLZ Movies for iPhone / iPad / Android via your home WiFi network, or by creating a file and…

Export to Excel

Importing / Exporting » Export to Excel

Step 1: In Movie Collector: Use the menu File > Export to > Text. Choose which fields you would like to export through the Fields button. Click ‘Browse’ to define a location for your export. Choose a filename for the export, and save as either .txt or…

My movies aren’t sorted properly

Frequently Asked Questions » Your database and images » My movies aren’t sorted properly

Some movies aren’t sorted properly If you are finding that some movies aren’t sorted properly, it might be because the “Sort Title” field isn’t filled in correctly. Movie Collector will use the Sort Title field in your movie to sort it in…

CLZ Cloud Sync problems

Troubleshooting » CLZ Cloud Sync problems

Pick the item you wish to know more about: Different number of movies in desktop, cloud and app Error: Database synced with different CLZ Account Error: Cleared collection in CLZ Cloud Error: Different database than the one in CLZ Cloud Errors in Sync…

Uploading Images

CLZ Cloud / Core » Synchronize with CLZ Cloud » Uploading Images

Movie Collector will try to upsync cover images for movies that don’t already have a cover in the CLZ Cloud. The images are restricted to 500kb in size, if your images are larger than this, they won’t be uploaded. Images are only automatically upsynced to…