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Error: Database synced with different CLZ Account
Troubleshooting » CLZ Cloud Sync problems » Error: Database synced with different CLZ Account
The database you’re trying to sync with CLZ Cloud has been synced before, but to a different CLZ Account. This can happen if you have more than one CLZ Account with us. Solution 1: Login with the correct CLZ Account Windows / Mac desktop software Close the…
Error: Different database than the one in CLZ Cloud
Troubleshooting » CLZ Cloud Sync problems » Error: Different database than the one in CLZ Cloud
The database you’re trying to sync with CLZ Cloud is a completely different one than we have in the CLZ Cloud. Perhaps you have opened a different database file? Solution 1: Open the correct database Open the same database that we have in CLZ Cloud for you.…
Different number of movies in desktop, cloud and app
Troubleshooting » CLZ Cloud Sync problems » Different number of movies in desktop, cloud and app
In some rare situations, your desktop, cloud and mobile app database can get “out-of-sync”, causing a different number of movies to be listed. The solution is simple, but may take some time. In short: Clear your CLZ Cloud. Upload your most up-to-date…
CLZ Cloud Sync problems
Troubleshooting » CLZ Cloud Sync problems
Pick the item you wish to know more about: Different number of movies in desktop, cloud and app Error: Database synced with different CLZ Account Error: Cleared collection in CLZ Cloud Error: Different database than the one in CLZ Cloud Errors in Sync…
Field Reference
Managing your database » Editing movies » Field Reference
Field types in the Edit Screen In the Edit Screen you will find different field types: Basic text fields: These allow you to just type any text in them. Number only fields: You can only add numbers in this field (for instance an index field, or a price…
Use your existing subscription
Troubleshooting » Use your existing subscription
If you’ve already purchased a subscription to CLZ Movies before, here’s how you can use it on a different mobile device: Tap the top left icon to open the left side menu. Tap “CLZ Account” at the top. At the bottom, tap “I already…
How much space does the app require?
Reference » Requirements » How much space does the app require?
CLZ Movies itself takes a little less than 18 MB (phone) or 12 MB (tablet) of space on your device. Depending on how many movies you’re going to catalog, the app will require a more space on your device. Below you will find an indication of how much extra space…
Your CLZ Account
Reference » Your CLZ Account
What is a CLZ Account? A CLZ Account is a generic Collectorz.com customer account, a login (a CLZ Username and Password) for several different Collectorz.com online services: Log in to the My.CLZ.com site to access your licenses, subscriptions and download…
Settings
Reference » Settings
You can reach the settings screen by tapping the Menu > Settings. Appearance Application Skin Change the skin of the entire app to light or dark. Details View Template Change the details page of a movie to a different style and color. Preferred Data…
Multiple collections
Managing your database » Multiple collections
The Manage Collections option in the menu of the app lets you create multiple sub-sections in your database, called “collections”. Why create multiple collections: Many users use this feature, for all kinds of purposes: to keep separate collections for…
My app is suddenly locked, how do I fix this?
Troubleshooting » My app is suddenly locked, how do I fix this?
There can be a couple of reasons your app is locked. Please select the situation that applies to you: Situation 1: I’ve paid for the app before. Situation 2: I’m unable to sync my subscription back to my device. Situation 3: I’ve never synced my…
Export to CLZ Movies: “Device not found”
Reference » Direct import from Movie Collector » Export to CLZ Movies: “Device not found”
If you can’t find your mobile device running CLZ Movies using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Movies is not on…