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About Update Plans / Service Plans

Subscriptions and Updates » About Update Plans / Service Plans

Subscriptions for the desktop software were previously called “Update Plans” or “Service Plans”. On Feb 12, 2019 the desktop software has become subscription software, and the new “Subscriptions” replaced the old “Update…

License / Service Plan questions

Frequently Asked Questions » License / Service Plan questions

How do I re-download the software for which I own a license? Can I use 1 license on more than one computer? How do I order as a gift? Do you charge extra for credit card orders? I am having problems ordering, please help? I purchased the wrong software. How can…

Subscriptions and Updates

Subscriptions and Updates

Subscriptions Unlocking the software Updating your software About Update Plans / Service Plans

How do I re-download the software for which I own a license?

Frequently Asked Questions » License / Service Plan questions » How do I re-download the software for which I own a license?

If you’d like to re-download the software you own, you can do so via your CLZ account.. This page is your personal access to your licenses and download links, to activate the free CLZ Cloud, to activate Service Plans, etc. Please select below what you’d…

Frequently Asked Questions

Frequently Asked Questions

Automatic data and images from the central online book database Your database and images Software Licenses, Update Plans & CLZ Accounts Syncing with CLZ Cloud / Connect

How the CLZ Cloud works

CLZ Cloud / Core » How the CLZ Cloud works

CLZ Cloud is a free service for storing and backing up your collection database in the cloud. It is also the recommended way for syncing data between devices, e.g. from your Windows or Mac Comic Collector to CLZ Comics on iOS / Android, but also to sync between your…

I purchased the wrong software.

Frequently Asked Questions » License / Service Plan questions » I purchased the wrong software.

If you either: Purchased the wrong software Purchased a Service Plan, but for the wrong software Purchased a subscription to “Connect” while you wanted an “Service Plan” for the Desktop Software, We can likely trade your wrong purchase in…

How can I get a refund?

Frequently Asked Questions » License / Service Plan questions » How can I get a refund?

Step 1: Ask for help if you need it. If one of these cases applies to you: The software (or part of it) isn’t working. Something is bugging me in the software. I don’t understand how to do something in the software. I purchased the wrong…

Synchronize with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud

CLZ Cloud is an online service for storing and backing up your collection database in the cloud. It is also used to sync data between devices, e.g. from your Windows or Mac software to your app, but also between phones and tablets. If you own multiple devices, e.g. a…

Subscriptions

Subscriptions and Updates » Subscriptions

The Collector desktop software is subscription software. The subscription fee includes: all software updates 2nd line customer support access to the following CLZ online services: the CLZ Core online database (to get automatic details and cover images) the…

Export to CLZ Comics: “Device not found”

Troubleshooting » Export to CLZ Comics: “Device not found”

If you can’t find your mobile device running CLZ Comics using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Comics is not on…