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Error: Database synced with different CLZ Account

Troubleshooting » CLZ Cloud Sync problems » Error: Database synced with different CLZ Account

The database you’re trying to sync with CLZ Cloud has been synced before, but to a different CLZ Account. This can happen if you have more than one CLZ Account with us. Solution 1: Login with the correct CLZ Account Windows / Mac desktop software Close the…

Error: Different database than the one in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Different database than the one in CLZ Cloud

The database you’re trying to sync with CLZ Cloud is a completely different one than we have in the CLZ Cloud. Perhaps you have opened a different database file? Solution 1: Open the correct database Open the same database that we have in CLZ Cloud for you.…

Different number of books in desktop, cloud and app

Troubleshooting » CLZ Cloud Sync problems » Different number of books in desktop, cloud and app

In some rare situations, your desktop, cloud and mobile app database can get “out-of-sync”, causing a different number of books to be listed. The solution is simple, but may take some time. In short: Clear your CLZ Cloud. Upload your most up-to-date…

CLZ Cloud Sync problems

Troubleshooting » CLZ Cloud Sync problems

Pick the item you wish to know more about: Different number of movies in desktop, cloud and app Error: Database synced with different CLZ Account Error: Cleared collection in CLZ Cloud Error: Different database than the one in CLZ Cloud Errors in Sync…

Some authors are duplicated / split up?

Frequently Asked Questions » Some authors are duplicated / split up?

Sometimes you may find that some authors folders have duplicated, with their book list split up between two separate folders for the same author. This may happen when different books in our Core had slightly different spellings of the author name. Luckily, this…

Field Reference

Managing your database » Editing books » Field Reference

Field types in the Edit Screen In the Edit Screen you will find different field types: Basic text fields: These allow you to just type any text in them. Number only fields: You can only add numbers in this field (for instance an index field, or a price…

Use your existing subscription

Troubleshooting » Use your existing subscription

If you’ve already purchased a subscription to CLZ Books before, here’s how you can use it on a different mobile device: Tap the top left icon to open the left side menu. Tap “CLZ Account” at the top. At the bottom, tap “I already have…

How much space does the app require?

Reference » Requirements » How much space does the app require?

CLZ Books itself takes a little less than 18 MB (phone) or 12 MB (tablet) of space on your device. Depending on how many books you’re going to catalog, the app will require a more space on your device. Below you will find an indication of how much extra space…

Settings

Reference » Settings

You can reach the settings screen by tapping the Menu > Settings. Appearance Application Skin Change the skin of the entire app to light or dark. Details View Template Change the details page of a book to a different style and color. Add Books from CLZ…

Your CLZ Account

Reference » Your CLZ Account

What is a CLZ Account? A CLZ Account is a generic Collectorz.com customer account, a login (a CLZ Username and Password) for several different Collectorz.com online services: Log in to the My.CLZ.com site to access your licenses, subscriptions and download…

My app is suddenly locked, how do I fix this?

Troubleshooting » My app is suddenly locked, how do I fix this?

There can be a couple of reasons your app is locked. Please select the situation that applies to you: Situation 1: I’ve paid for the app before. Situation 2: I’m unable to sync my subscription back to my device. Situation 3: I’ve never synced my…

Export to CLZ Books: “Device not found”

Reference » Direct import from Book Collector » Export to CLZ Books: “Device not found”

If you can’t find your mobile device running CLZ Books using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Books is not on the…