The topic you requested could not be found.
Related topics are listed below.

Update File Links

Managing your Database » Maintenance » Update File Links

Your books in Book Collector uses filepaths to show and open actual (image and digital book) files from their original location on your computer. It can only show/open these files if they are in the location that the filepath is telling Book Collector they are. If…

About Update Plans / Service Plans

Subscriptions and Updates » About Update Plans / Service Plans

Subscriptions for the desktop software were previously called “Update Plans” or “Service Plans”. On Feb 12, 2019 the desktop software has become subscription software, and the new “Subscriptions” replaced the old “Update…

System Error. Code: 2. The system cannot find the file specified

Troubleshooting » Error during installation / updating » System Error. Code: 2. The system cannot find the file specified

This error usually pops up when Book Collector doesn’t have enough rights to access certain files, however it can also happen if you use some kind of data sync program such as Google Drive, OneDrive, iDrive or something similar. It might be a…

Cannot open file: jquery.code.v2.js” The system could not find the path specified

Troubleshooting » Error during installation / updating » Cannot open file: jquery.code.v2.js” The system could not find the path specified

!Cannot open file: “C:\Program Files (x86)\Collectorz.com\Movie Collector\Templates\V18\jquery.code.v2.js”. The system could not find the path specified If you’re getting this error message, it likely means the latest installation or update wasn’t able…

MoveFile failed; code 183

Troubleshooting » Error during installation / updating » MoveFile failed; code 183

!An error occurred while trying to rename a file in the destination directory: MoveFile failed; code 183. Cannot create a file when that file already exists. The above error can be caused by an older version of Malwarebytes ransomware protection. It is blocking the…

Error during installation / updating

Troubleshooting » Error during installation / updating

If you’ve received an error during a fresh installation or updating Book Collector, you may be able to find a solution below: MoveFile failed; code 183 System Error. Code: 2. The system cannot find the file specified System Error. Code: 5. Access is…

Maintenance

Managing your Database » Maintenance

Update File Links Add, Edit, Merge List Items Re-assigning Index Numbers

Limited import

Importing / Exporting » Import from Text / CSV » Limited import

Contents Preparing for import Importing Updating your data Preparing for import With Book Collector you can import a .csv or text list. Book Collector’s text import is limited to these fields: ISBN, Title and Author. It is not possible to import any…

Add Book Files

Adding » Add Book Files

You can add file links to Book Collector, or add books based on book files (ebooks, Kindle, etc.) you have on your computer. Adding Book Files 1. In Book Collector, click Edit > Add Book Files 2. In the next screen, click Choose to browse to your Book Directory and…

Windows to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » Windows to Windows

Follow the steps below to transfer your program, your database and your images from the old computer to the new computer. 1. Install Book Collector on the new computer Download your latest version of Book Collector from your My CLZ account. Install Book Collector…

macOS to Windows

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to Windows

If you’ve decided to move from macOS to Windows, you can bring your database with you to your new Windows computer by exporting it to XML, and importing the XML in Book Collector on Windows. Follow the steps below to transfer your program, your database and…

Move all userdata and images to a new location

Frequently Asked Questions » Your database and images » Move all userdata and images to a new location

If all settings are default, most book and program data is saved in your Documents > Book Collector folder. It could be that you wish to stop using the default Documents location (maybe you have a new HDD/SSD/Network location that you wish to use. Move all data to…

macOS to macOS

Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to macOS

Follow the steps below to transfer your program, your database and your images from the old computer to the new Mac. 1. Install Book Collector on the new Mac Download your latest version of Book Collector from your My CLZ account. Load the DMG file and install…

I do not see my images anymore.

Frequently Asked Questions » Your database and images » I do not see my images anymore.

Here’s how images work in our software: Images are not stored inside the database. The image files are stored separate from your database, in a folder on your computer (most likely in the Data/Images folder under the program’s folder in Documents). The…

How do I order as a gift?

Frequently Asked Questions » License / Service Plan questions » How do I order as a gift?

When ordering just enter your own name and email address, the license key and CLZ account will be generated with your name and all information will be sent to your email address. After ordering, simply contact us here and we will manually change the license name and…

Updating your software

Subscriptions and Updates » Updating your software

Our programs for Windows and macOS are under continuous development and new software versions are being released on a regular basis. These new versions bring new features, improvements to existing functionality, bug fixes, compatibility updates and security…

Subscriptions and Updates

Subscriptions and Updates

Subscriptions Unlocking the software Updating your software About Update Plans / Service Plans

Export to Text / CSV

Importing / Exporting » Export to Text / CSV

Here’s how you can export your collection to a text or CSV file: Click: File > Export to > Text… In the Export to Text screen, you can select the Sort Order (or use the Main Screen setting). You can also select the fields you want to export. Name your file…

Merge databases (before syncing)

Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Merge databases (before syncing)

CLZ Cloud can only retain 1 single database per account. A database can contain multiple sub collections, so the solution is to merge your databases into 1 file, separated inside as multiple sub-collections. The steps to do this: Open database file 1. Click File…

Multiple collections

Managing your Database » Multiple collections

Book Collector allows multiple sub-collections within one database file. The collections will appear as little tabs at the bottom (e.g. like in Excel), so that you can easily switch between them. Create and manage collections Go to menu File > Manage Collections to…

Troubleshooting

Troubleshooting

Connection problems Export to CLZ Books: “Device not found” CLZ Cloud Sync problems Warnings and Error Messages Error during installation / updating

Export to Excel

Importing / Exporting » Export to Excel

Step 1: In Book Collector: Use the menu File > Export to > Text. Choose which fields you would like to export through the Fields button. Click ‘Browse’ to define a location for your export. Choose a filename for the export, and save as either .txt or…

I do not see my data any more.

Frequently Asked Questions » Your database and images » I do not see my data any more.

It is highly unlikely that your data is gone. Upgrading to a newer version never causes you to lose any data. When you start the new version for the first time, your database will be opened as well. If we have worked on database changes (such as new fields) the new…

Import from BookCAT

Importing / Exporting » Import from BookCAT

Here’s how to switch from BookCAT to Book Collector. Step 1: In BookCAT: Click “File > Export > XML”. Step 2: In Book Collector: Click “File > Import from > BookCAT XML”. In the “Import from BookCAT XML” screen,…

“Failed to open database. Your license key is already in use”.

Troubleshooting » Warnings and Error Messages » “Failed to open database. Your license key is already in use”.

The most common reason this message can appear is if you have copied your data from one computer to another recently. It can also happen if the program wasn’t closed correctly. Here’s what to do: Close down the program. Open the location of your…

Getting Started

Getting Started

Thanks for checking out Book Collector! To get started with Book Collector you’ll need to register for a free trial. There is no time limit with the trial desktop software, but you can only add a limited number of books before the trial will automatically…

Full import via CLZ Cloud

Importing / Exporting » Import from Text / CSV » Full import via CLZ Cloud

To perform a full import from a text or CSV file you can use the CLZ Cloud Import Tool. The steps consist of first importing all items into CLZ Cloud, and then syncing those items from CLZ Cloud to Book Collector on your computer. 1. Importing your Text/CSV file to…

Creating a Backup

Importing / Exporting » Creating a Backup

Automatic Database Backups Book Collector automatically keeps multiple time-stamped backups of your database file The software keeps multiple time-stamped database backups, saved to your Backups folder as “backup of [yourdatabasename] –…

Exporting with Wi-Fi / USB

CLZ Books Mobile App » Exporting with Wi-Fi / USB

!We do not recommend using WiFi or USB export from Book Collector, we recommend using CLZ Cloud syncing. You can sync your collection from your Windows / Mac computer to CLZ Books for iPhone / iPad / Android via your home WiFi network, or by creating a file and…

How can I get a refund?

Frequently Asked Questions » License / Service Plan questions » How can I get a refund?

Step 1: Ask for help if you need it. If one of these cases applies to you: The software (or part of it) isn’t working. Something is bugging me in the software. I don’t understand how to do something in the software. I purchased the wrong…

Error: Different database than the one in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Different database than the one in CLZ Cloud

The database you’re trying to sync with CLZ Cloud is a completely different one than we have in the CLZ Cloud. Perhaps you have opened a different database file? Solution 1: Open the correct database Open the same database that we have in CLZ Cloud for you.…

Linking your books for CLZ Cloud

CLZ Cloud / Core » Linking your books for CLZ Cloud

Linking your books for syncing with CLZ Cloud Before uploading your books to CLZ Cloud from the Windows or Mac software, you can “link your books”. Book Collector, CLZ Cloud and Linking Book Collector is built around our central online database: Core…

Import from Text / CSV

Importing / Exporting » Import from Text / CSV

You can import an existing text or CSV file into Book Collector. The program has an import screen available with which you can import a limited set of fields: Full import via CLZ Cloud Limited import

Importing / Exporting

Importing / Exporting

Text/CSV import: Full import via Connect Limited import Export to Text/CSV/Excel: Export to Text / CSV Export to Excel Backup : Creating a Backup

Delete Orphaned Images

Managing your Database » Maintenance » Delete Orphaned Images

Clean up your hard-disk by deleting all unused cover images and thumbnails. Open the tool using Tools > Maintenance > Delete Orphaned Images This tool scans your configured Images Folders to find all images that are not linked to your current database file. Browse…

SYNC FAILED: The old CLZ Cloud Sync system has been discontinued

Troubleshooting » CLZ Cloud Sync problems » SYNC FAILED: The old CLZ Cloud Sync system has been discontinued

Since July 1, 2017, the old CLZ Cloud Syncing system has been discontinued. You now need Book Collector version 15 or later to sync with the CLZ Cloud. If you are running into the above “SYNC FAILED” error, that means you will have to upgrade your Book…

System Error. Code: 5. Access is denied

Troubleshooting » Error during installation / updating » System Error. Code: 5. Access is denied

This error usually indicates the (older version of the) program was still open at some point while installing or downloading. It can also mean Google Drive, OneDrive, Dropbox or other software is currently taking a folder or file that Book Collector uses…

Export to CLZ Books: “Device not found”

Troubleshooting » Export to CLZ Books: “Device not found”

If you can’t find your mobile device running CLZ Books using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Books is not on the…

Printing a Simple List

Importing / Exporting » Printing a Simple List

To print a basic list, follow the steps below. Click menu File > Print to start. Top left, you can select which books to print. If you wish to print all books, leave it at All Books. If you wish to print a selection you made, set it to Selected Books Top…

After updating I get “Call to OS Function Failed” or “Cannot Create…” error

Troubleshooting » Error during installation / updating » After updating I get “Call to OS Function Failed” or “Cannot Create…” error

It sometimes happens that errors like these pop up after updating the software or after upgrading your Windows on your computer. Call to an OS Function Failed Cannot create “filename.xml” (or something similar) If this happens to you, there are a…

Different number of books in desktop, cloud and app

Troubleshooting » CLZ Cloud Sync problems » Different number of books in desktop, cloud and app

In some rare situations, your desktop, cloud and mobile app database can get “out-of-sync”, causing a different number of books to be listed. The solution is simple, but may take some time. In short: Clear your CLZ Cloud. Upload your most up-to-date…

Connection problems

Troubleshooting » Connection problems

If you have any kind of connection problems (e.g. no results in the Add Automatically screen), your best bet is to take a look at your firewall and/or router. Possible issues Things you can try Still having connection issues Possible issues: Book Collector…