Welcome to the Photo Collector Support page!

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Frequently Asked Questions:

Software licenses - How do I re-download the software for which I own a license? - Can I use one license on more than one computer? - How do I upgrade to the latest Windows version? [ more ... ]	Your database and images - How do I transfer the data and software to another computer? - How do I create a backup of my data? - I have duplicate entries in my database. Why, and how do I correct it? [ more ... ]
Network feature : sharing your collection - How can we set up a shared database on our network? - Can we use the Collectorz.com software on our network? - How does sharing a database work? [ more ... ]	Warnings and error messages - "Failed to open database. Your license key is already in use". - "Trial expired" - Error message: "Failed to move application. The application is copy-protected" [ more ... ]
Printing - How can I print a selection of my database? - The printed list does not appear in the correct sort order. - Can I print page ranges? [ more ... ]	Sorting and editing your database - My list is not sorted properly, why? - Can I change the field value for multiple items in one go? - Can I store the location of my items? [ more ... ]
Buying / ordering - What is your license policy? - How do I order multiple licenses of the same product? - I receive an error message when ordering, now what? [ more ... ]	Searching your database - How can I search for specific items in my database? [ more ... ]