Welcome to the Photo Collector Support page!

Please search our FAQ list and user manual:

Enter some keywords related to your question, then click the big green button.
Example searches: re-download / sync & share / license key / standard pro difference / upgrade / transfer to another computer

Frequently Asked Questions:

Your database and images


Software Licences, Update Plans & CLZ Accounts


Warnings and error messages


Sorting and editing your database


Printing


Network feature : sharing your collection


Automatic data and images from the online database


Buying / ordering


Searching your database




Can't find the answer to your question?

If you tried searching the FAQ and Manual and you were not able to find your answer,
then please Contact us directly using the Support Request Form.

Alternatively, ask other users on the User Forum

The Photo Collector User Forum is a great place to discuss questions and suggestions with other Photo Collector users.

IMPORTANT: If your question requires an answer from a Collectorz.com employee (e.g. for license issues, bug reports, etc..), it's better to contact us directly using the Support Request Form

(Creating a forum account is free, just use the Register link at the top right.)