Welcome to the Music Collector Support page!

Please search our FAQ list and user manual:

Enter some keywords related to your question, then click the big green button.
Example searches: re-download / sync & share / license key / standard pro difference / upgrade / transfer to another computer

Frequently Asked Questions:

Your database and images


Software Licences, Update Plans & CLZ Accounts


CLZ mobile apps for iPhone, iPad and Android


Barcode scanners


Warnings and error messages


Exporting and importing data


Sorting and editing your database


Printing


Buying / ordering


Syncing with CLZ Cloud / Connect


Network feature : sharing your collection


Using Connect


Automatic data and images from the online database


Searching your database


CD/DVD Carousels


Cataloging and Playing Music Files


CD Trustee




Can't find the answer to your question?

If you tried searching the FAQ and Manual and you were not able to find your answer,
then please Contact us directly using the Support Request Form.

Alternatively, ask other users on the User Forum

The Music Collector User Forum is a great place to discuss questions and suggestions with other Music Collector users.

IMPORTANT: If your question requires an answer from a Collectorz.com employee (e.g. for license issues, bug reports, etc..), it's better to contact us directly using the Support Request Form

(Creating a forum account is free, just use the Register link at the top right.)