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FAQ: Buying / ordering

Q: I receive an error message when ordering, now what?

When can I expect my barcode scanner to arrive?

We ship to destinations worldwide from our warehouse in Portland, Oregon (USA). The actual delivery times vary, and can be found in the table below.

Product	Destination	Method	Duration
Bar code scanner	USA	USPS Priority	4-6 days
Bar code scanner	Canada	USPS Priority International	14-21 days
Bar code scanner	Europe²	USPS Priority International	14-21 days
Bar code scanner	Rest of World	USPS Priority International	21-30 days
2: EU countries + Norway, Switzerland, Croatia, Serbia, Bosnia, Albania, Channel Islands

For international shipments please allow 21 days to a full calendar month before the shipment reaches you.

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Q: How do I order as a gift?

Q: What is your license policy?

Q: How can I enter my coupon code?

Q: How do I order multiple licenses of the same product?

Q: Do you charge extra for credit card orders?

Q: What is your refund policy?

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