Collectorz.com Customer Support

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Frequently Asked Questions:

- I lost my license key, can you please resend it to me?

- How do I re-download the software for which I own a license?

- I have already ordered but not received my license?

- I have the Standard edition, how can I upgrade to PRO?

- My license key can't be validated, now what?

- What's the difference between the Standard and the Pro edition?

- What is Priority Support?

- How can I contact you directly for customer support?

- How can I contact you directly for customer support?

- I have a new email address, how can I let you know?

- I upgraded but still see the old version number. Why?

- How do I access my collection under Vista / Windows 7?

- Can I use one license on more than one computer?

- Can I use the program on a computer without an internet connection?

- How do I uninstall the software?