Collectorz.com Customer Support

Frequently Asked Questions:

- I lost my license, can you please resend it to me?

- When can I expect my barcode scanner or CD to arrive?

- I have already ordered but not received my license?

- I have a new email address, how can I let you know?

- My license key doesn't work, now what?

- What's the difference between the Standard and the Pro edition?

- I order with a German bank transfer, what numbers do I use?

- What is your license policy?

- I have the Standard edition, how can I upgrade to PRO?

- How do I order multiple licenses of the same product?

- How do I order as a gift?

- Do you charge extra for credit card orders?

- I upgraded but still see the old version number. Why?

- What exactly is Priority Support?

- Can I use one license on more than one computer?

- Can I use the program on a computer without an internet connection?

- What is your refund policy?

Couldn't find your answer in the FAQ?