Welcome to the Comic Collector Support page!

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Frequently Asked Questions:

Your database and images - How do I transfer the data and software to another computer? - I do not see my images any more. Can you help? - I can't find the Library folder in OS X Lion [ more ... ]	Software licenses - How do I re-download the software for which I own a license? - Can I use one license on more than one computer? - How do I upgrade to the latest Windows version? [ more ... ]
Barcode scanners - CueCat: How do I install and use the Cuecat barcode scanner? - Can I also use other barcode scanners with your software? - The program says 'No Scanner Found'. Now what? [ more ... ]	CLZ mobile apps for iPhone, iPad and Android - When refreshing the device list, I get "Unable to initialize Bonjour". - Why do I need to install Bonjour from Apple? - How do I transfer my collection to the CLZ mobile app? [ more ... ]
Using Connect - What is the difference between a Full Connect subscription and a Sync & Share account? - What is Core? - I am having trouble accessing my Connect account. [ more ... ]	Warnings and error messages - "I/O error 32" - I am having connection problems, please help? - "Failed to open database. Your license key is already in use". [ more ... ]
Network feature : sharing your collection - How can we set up a shared database on our network? - How does sharing a database work? - Can I share one database between Windows and Mac computers? [ more ... ]	Exporting and importing data - Can I import an existing database into the software? - Can I export my data to Excel? - Can I modify the Details HTML page? [ more ... ]
Buying / ordering - When can I expect my barcode scanner to arrive? - How do I order multiple licenses of the same product? - What is your license policy? [ more ... ]	Sorting and editing your database - Can I change the Index values? - How can I order my items in the order they were added? - Can I control the next Index value assigned? [ more ... ]
Printing - How do I print a list of all items in the database? - How can I print a selection of my database? - Can I print page ranges? [ more ... ]	Syncing with Connect - Can I use more than 1 database in Connect? - I am having trouble logging into my Connect account. - After uploading to Connect, I don't see my own images/plots/tracks. Why is that? [ more ... ]
Add Comics Automatically - Can I get current market values for my comics from your database? - Does the online database contain Trade Paperbacks and Hardcovers? - Does your online comic database contain Manga? [ more ... ]	Searching your database - How can I search for specific items in my database? - When I make a filter, the AND / OR changes all the time. [ more ... ]