FAQ: Supported hardware: iPod Classic, Carousel, PDA

Do you support my PDA, Pocket PC or (smart)phone?

Collectorz.com and Ilium Software have teamed up to bring you the perfect solution for cataloging your collection and viewing it on your Pocket PC or Palm device.

It will allow you to carry your collection with you always!
You will find more information here.

Our upcoming Collectorz.com Connect online cataloging service will have a special mobile website that lets you view your collection from any mobile device. Your device needs to be connected to the internet for this though.

If you have a Microsoft Zune device, you're out of luck. It is our understanding that the Zune does not support internet browsing, and thus can not support the Collectorz.com Connect online cataloging service.

I have a problem exporting my collection to my iPod Classic.

Important note: The iPhone and iTouch can not be used with this export feature.
For support for iPhone and iTouch, please check out these FAQ pages.

For the program to be able to find your iPod Classic, your iPod Classic must be "enabled for disk use".
You can enable this through iTunes:

Connect your iPod Classic to your computer, either using a USB cable or by putting it into its dock.
Start iTunes
In iTunes, choose Edit | Preferences and switch to the "Summary screen" of the connected iPod Classic.
Make sure the "Enable Disk use" checkbox is checked.
Click OK.

This should make your iPod appear as a Removable Disk in My Computer and the Windows Explorer.

After following the above steps, use the Find my iPod button again (this button can be found under "File > Export to > iPod Notes") and your iPod Classic will appear in the Destination iPod box.

I exported my entire database to my iPod, but some data is missing.

This is a limitation of the iPod Notes system, it can only handle 1000 files. Each Item Detail Page is a separate file, so this means that when using the Export Item Detail Pages option the number of items you can export is limited to 1000 (maybe less if you have other files in your iPod Notes section already).

We recommend that you try the export without Detail Pages, which generate a list of items only. Just uncheck the Export Item Detail Pages option.