"I remember that customer service from your company was always superb, but complete resolution within 15 minutes is outstanding."
Gavin Boxall (South Africa)
May 21, 2015
"You are a life-saver! Thanks so much for your rapid and detailed assistance. The programs you folks publish are a boon to collectors of any kind.
Joe Librandi (USA)
May 08, 2015
"Excellent software and excellent support.
I'll let others know what a great product you have."
Robert Mata (USA)
May 06, 2015
"Collectorz.com support is excellent. They had the patience to hang in there until this old man got everything working. Thanks again."
Doug McClelland (USA)
March 25, 2015
"As always, thanks for making great products that continue to add features and functionality for your users."
Kathe Heyer (USA)
March 16, 2015
EXCELLENT CUSTOMER SERVICE!
"YES YES YES!! Now THIS IS EXCELLENT CUSTOMER SERVICE!!!! Thank you so much for taking time to make this video. As sad as it is to say, I don’t think I would have ever been able to work thru that with written directions. This video was excellent and I have added ALL CGC and PBX grades to my software, now. Thanks again, Athan!"
Allen King (USA)
March 15, 2015
"Thank you lovely people. I sometimes think only collectors really understand collectors
. All Comics (6000), Movies (1750), Games (1150) completed Books (350) started but probably 6000 to go. Music (1500) imported from iTunes.
Many thanks for the wonderful software that helps me enjoy my collections even though they are safely filed away."
Paul Tarrant (United Kingdom)
February 26, 2015
"Now, I am up and scanning. Again, thank you for the software and your patience. What a program. Very impressive!"
Rick Gonzalez (USA)
February 22, 2015
Well worth the price
"Sometimes I feel that I'm you only customer because you folks react so quickly. I have never had to go back and forth on an issue. It has always been fixed the first time. After trying many free services, I find that Collectorz is well worth the price of admission.
You have a very happy customer here."
Mark Nucker (USA)
January 31, 2015
"I really do appreciate the quick response and action. One of the many reasons I have been a Collectorz user for many years and continue to remain one. FANTASTIC software."
Robert Koehn (USA)
December 27, 2014
"Merry Christmas and a safe and wonderful New Year to a Great team who has made some fantastic software to make our life much happier! "
Joseph Heeger (USA)
December 24, 2014
Excellent customer service
"I have always had excellent customer service from you guys ( and girl, without wishing to be sexist at all). Most of my circle of friends and family have been repeatedly advised that, we in Britain can learn a thing or three from companies like yours. "
Alex Mowatt (United Kingdom)
November 28, 2014
" I want to thank you for your quick response and to say that one of the reasons I continue to use my collectorz programs is because of your excellent support. Several times over the past 8 years I have had to ask questions and you have always responded quickly and helpfully.
That goes a long way with me."
Bill Creed (USA)
November 17, 2014
"Your company has a real family feel about it, it is a credit to you, your husband and staff."
Geoff Maxworthy (Australia)
November 11, 2014
Great customer service
"Thank you so much for replying so quickly. Great customer service."
Linda Pym (USA)
October 20, 2014
"I must say you give outstanding service."
Don McDougall (Australia)
October 20, 2014
"You guys and gals are the greatest!
I'll never drop this service until I'm gone! I'm glad you're all young and will be around for quite awhile, because my family all lives into the upper 90s!"
Roger Bain (USA)
October 14, 2014
Wonderful customer service
"Thanks for the wonderful customer service. The support team read my Facebook post and emailed me before I had the chance to get in touch with them. I'm very impressed, now I can get on with sorting my list :-)"
Richard Bell (United Kingdom)
September 27, 2014
The best support
"Thank you for your time and great programs and of course your courtesy
of helping me on numerous occasions. You offer the best support and
reply quickly to my emails. Not a lot of sites/companies would take
the time to answer questions in a timely manor."
Danny Mergen (USA)
September 26, 2014
"I love Collectorz.com. It is a lifesaver."
Benjamin Keller (USA)
September 22, 2014
"Thanks very much for all your help.....keep up the great work with these programs."
Wes Ferry (USA)
September 18, 2014
"Superb! Thank you again for your excellent product & technical support."
Stuart Douglas (United Kingdom)
September 17, 2014
"From previous experience, I knew you were fast, but I didn't know you were FAST."
Louis Larson (USA)
September 02, 2014
"I want to give you 10 stars as feedback! The service from you has been terrific. Thank you so much."
Gill Nichols (United Kingdom)
August 16, 2014
"I always knew you and your company was the best. Thank you so much for
doing this. I have always recommended your products to everyone and will
continue to do so. I just love the apps!!!"
Roger Torres (USA)
August 12, 2014
My appreciation for your help
"Thank you for your time in answering my questions. I ended up purchasing the Mac versions of the Book, Music, Movie and Comic Collectors programs. I have activated the iCloud feature. Before I began the process, I wanted to extend my appreciation for your help by answering the questions I wrote to your organization. I am very impressed to receive a personal reply."
Mary Hoettels (USA)
August 11, 2014
Browsing through my virtual shelves
"For many years I was looking for a good software to help me capture all the
books, CDs, DVDs and Blue-Rays I own
. It had been a huge struggle since I
have media from different countries in different languages.
changed everything for me. I started entering my large collection and at
last I have a control and visibility. The tools are extremely flexible.
Sure, I need to invest time, but so did many people who built up your core
It's a really great feeling to be browsing through my virtual
shelves and finally I am not buying the same thing twice or not buying
something in a wrong belief I already own it. Thank you."
Vaclav Smerda (Singapore)
August 11, 2014
Genuine customer service
"Thank you very much for your patience as well as your assistance! It's great to get genuine help regarding products and devices you use - genuine customer service is becoming am option these days."
Alejandro Quinn (USA)
August 11, 2014
"Thank you so much for your help.....support has ALWAYS been there for me
Bob Hoffman (USA)
July 17, 2014