Great customer support
"Thank you so much. Collectorz are the benchmark for great customer support."
Mark Gabriel (New Zealand)
July 20, 2015
Excellent customer service
"I've been a Music & Movie Collectorz member/subscriber since 2006, and I appreciate so much the excellent customer service and accessibility for issues and questions you and the entire staff there provide. It's extremely rare today. And also, thanks for continuing to make the programs and apps even better.
Every time I'm in a record or video store and hear someone complain about purchasing a title they forgot they have, I recommend your software and apps."
Justin Kersey (USA)
July 10, 2015
The great cloud
"Your continuing work on updating the Collectorz software has been great. I especially like the great Cloud to Android app downloading improvement. Much easier and smoother now."
Guy Platz (USA)
June 10, 2015
"Once again, a query sorted and explained fully in less than 24 hours.
What a team."
Duncan Bird (United Kingdom)
June 06, 2015
Life and frustration savers!
"Great job! Love the CLZ and desktop product lines. Life and frustration savers!
Keep up the hard work and excellent customer service!"
Thomas Christian (USA)
June 03, 2015
"This is the best program ever!!!!!! Keep track of your movies, music, etc....."
Dan Rodriguez (USA)
May 31, 2015
I could not be happier
"You have never disappointed in helping me. I could not be happier with the software but more importantly your attention to us individuals on the occasion something technical should arise you never shy away and always find a solution rather than a workaround. Your attention to detail is far better than any other tech or software company I deal with."
Ron Salma (USA)
May 24, 2015
"I remember that customer service from your company was always superb, but complete resolution within 15 minutes is outstanding."
Gavin Boxall (South Africa)
May 21, 2015
"You are a life-saver! Thanks so much for your rapid and detailed assistance. The programs you folks publish are a boon to collectors of any kind.
Joe Librandi (USA)
May 08, 2015
Quick and personalised response
"I just want to say that your customer services are second to none. On the odd occasion that I do something stupid and have to contact you, I always receive a quick and personalised response and not the usual standard email that never helps. Keep up the good work."
Richard Bell (USA)
May 08, 2015
"Excellent software and excellent support.
I'll let others know what a great product you have."
Robert Mata (USA)
May 06, 2015
"Collectorz.com support is excellent. They had the patience to hang in there until this old man got everything working. Thanks again."
Doug McClelland (USA)
March 25, 2015
"As always, thanks for making great products that continue to add features and functionality for your users."
Kathe Heyer (USA)
March 16, 2015
EXCELLENT CUSTOMER SERVICE!
"YES YES YES!! Now THIS IS EXCELLENT CUSTOMER SERVICE!!!! Thank you so much for taking time to make this video. As sad as it is to say, I don’t think I would have ever been able to work thru that with written directions. This video was excellent and I have added ALL CGC and PBX grades to my software, now. Thanks again, Athan!"
Allen King (USA)
March 15, 2015
"Thank you lovely people. I sometimes think only collectors really understand collectors
. All Comics (6000), Movies (1750), Games (1150) completed Books (350) started but probably 6000 to go. Music (1500) imported from iTunes.
Many thanks for the wonderful software that helps me enjoy my collections even though they are safely filed away."
Paul Tarrant (United Kingdom)
February 26, 2015
"Now, I am up and scanning. Again, thank you for the software and your patience. What a program. Very impressive!"
Rick Gonzalez (USA)
February 22, 2015
Well worth the price
"Sometimes I feel that I'm you only customer because you folks react so quickly. I have never had to go back and forth on an issue. It has always been fixed the first time. After trying many free services, I find that Collectorz is well worth the price of admission.
You have a very happy customer here."
Mark Nucker (USA)
January 31, 2015
"I really do appreciate the quick response and action. One of the many reasons I have been a Collectorz user for many years and continue to remain one. FANTASTIC software."
Robert Koehn (USA)
December 27, 2014
"Merry Christmas and a safe and wonderful New Year to a Great team who has made some fantastic software to make our life much happier! "
Joseph Heeger (USA)
December 24, 2014
Excellent customer service
"I have always had excellent customer service from you guys ( and girl, without wishing to be sexist at all). Most of my circle of friends and family have been repeatedly advised that, we in Britain can learn a thing or three from companies like yours. "
Alex Mowatt (United Kingdom)
November 28, 2014
" I want to thank you for your quick response and to say that one of the reasons I continue to use my collectorz programs is because of your excellent support. Several times over the past 8 years I have had to ask questions and you have always responded quickly and helpfully.
That goes a long way with me."
Bill Creed (USA)
November 17, 2014
"Your company has a real family feel about it, it is a credit to you, your husband and staff."
Geoff Maxworthy (Australia)
November 11, 2014
Great customer service
"Thank you so much for replying so quickly. Great customer service."
Linda Pym (USA)
October 20, 2014
"I must say you give outstanding service."
Don McDougall (Australia)
October 20, 2014
"You guys and gals are the greatest!
I'll never drop this service until I'm gone! I'm glad you're all young and will be around for quite awhile, because my family all lives into the upper 90s!"
Roger Bain (USA)
October 14, 2014
Wonderful customer service
"Thanks for the wonderful customer service. The support team read my Facebook post and emailed me before I had the chance to get in touch with them. I'm very impressed, now I can get on with sorting my list :-)"
Richard Bell (United Kingdom)
September 27, 2014
The best support
"Thank you for your time and great programs and of course your courtesy
of helping me on numerous occasions. You offer the best support and
reply quickly to my emails. Not a lot of sites/companies would take
the time to answer questions in a timely manor."
Danny Mergen (USA)
September 26, 2014
"I love Collectorz.com. It is a lifesaver."
Benjamin Keller (USA)
September 22, 2014
"Thanks very much for all your help.....keep up the great work with these programs."
Wes Ferry (USA)
September 18, 2014