"Thanks again to the best and fastest support I ever experienced (!!!also working on sundays!!)"
Peter Fritzsche (Germany)
November 16, 2015
"To all in Collectorz.com support, a huge thank you for helping me with the problems with my CLZ Music app. Polite, fast and very easy to understand replies to all my queries and concerns. Thank you."
JJ Mallory (USA)
November 12, 2015
"I have 3 of the programs, movies, look and music. They are all great programs very user friendly. Most of of all, the support and time response is really excellent. I fell very confidant in recommending this software and company to anyone. Thank you for raising the standards of our current business world. God bless you!"
Sister Mary James (USA)
November 10, 2015
"Did you folks ever think to start a training class for other public
facing software companies?
Your updates are excellent. Your notifications are top notch. Your
products never lose features but continuously add or upgrade them.
Your prices are perfect. Your extremely expeditious help desk is over
the top in resolving issues and explaining to the user how to use a
feature very promptly.
I think Google, Microsoft and Apple could all look to your company on
how to do software right."
Mark Nucker (USA)
October 28, 2015
"Collectorz is a great product and customer service has always been the best."
Ralph Wick (USA)
October 19, 2015
"Once again Collectorz has proven why they are the best in the business!"
Doug Connors (USA)
October 03, 2015
"As usual, you are to me a prince among program providers, your customer
service and response time are tops and I can't begin to tell you how
much I value your program. Thanks as always for your help."
Andre Arnold (USA)
September 24, 2015
"I wish all support teams were as good (and patient) as yours!"
Frank H. (USA)
September 24, 2015
"Just wanted to thank you all for the amazing software - I've had a
copy of all applications for the last few years and love the ability
to catalogue my movies/tv/music/games/books with each of the
applications. The Connect cloud subscription has been amazing too in
helping my determine exactly what issue/version or whatever when I am
in store (though I haven't yet looked at purchasing the app)."
Phil Espie (Australia)
September 03, 2015
Well worth it
"I just wanted to say that I really appreciate the update email
messages that are sent out regularly and the excellent support that I
have received in the past. I feel the money I have spent on the
software and update plans is well worth it.
Collectorz.com has great software and outstanding support.
Keep up the good work."
Jeremiah Jones-Goldstein (USA)
August 31, 2015
"Thank you so much for your prompt service. You guys are awesome. Usually when someone purchases something like book collector especially outside your own country, if you need assistance, once the provider has your money, they pretty much leave your butt swinging in the wind LOL and simply just forget you! It is so neat and also very refreshing that you guys look after your customers. I refer you guys on to anyone I can (not that I know hundreds if ppl). Thank you again for your brilliant after sale service! Oh, if ALL businesses were like yours! Thanks again for creating such an awesome product, and sharing it at such a reasonable cost, with the best service too, what a bonus!"
Tania McLaughlan (New Zealand)
August 23, 2015
Only one that really worked
"Great software, my Dad is a massive vinyl collector
(30k+ discs) and yours is the only one that really worked :)
I’ve finally decided to catalog my games collection
so thought it was time to get the game version :)"
Dean Calver (USA)
August 06, 2015
Products are excellent
"I am happy for your devotion to your customers. I never hesitate to recommend collectorz to my friends. Not only the products are excellent, but the support too. Love it."
Flemming Sevaj (Denmark)
August 01, 2015
Great customer support
"Thank you so much. Collectorz are the benchmark for great customer support."
Mark Gabriel (New Zealand)
July 20, 2015
Excellent customer service
"I've been a Music & Movie Collectorz member/subscriber since 2006, and I appreciate so much the excellent customer service and accessibility for issues and questions you and the entire staff there provide. It's extremely rare today. And also, thanks for continuing to make the programs and apps even better.
Every time I'm in a record or video store and hear someone complain about purchasing a title they forgot they have, I recommend your software and apps."
Justin Kersey (USA)
July 10, 2015
The great cloud
"Your continuing work on updating the Collectorz software has been great. I especially like the great Cloud to Android app downloading improvement. Much easier and smoother now."
Guy Platz (USA)
June 10, 2015
"Once again, a query sorted and explained fully in less than 24 hours.
What a team."
Duncan Bird (United Kingdom)
June 06, 2015
Life and frustration savers!
"Great job! Love the CLZ and desktop product lines. Life and frustration savers!
Keep up the hard work and excellent customer service!"
Thomas Christian (USA)
June 03, 2015
"This is the best program ever!!!!!! Keep track of your movies, music, etc....."
Dan Rodriguez (USA)
May 31, 2015
I could not be happier
"You have never disappointed in helping me. I could not be happier with the software but more importantly your attention to us individuals on the occasion something technical should arise you never shy away and always find a solution rather than a workaround. Your attention to detail is far better than any other tech or software company I deal with."
Ron Salma (USA)
May 24, 2015
"I remember that customer service from your company was always superb, but complete resolution within 15 minutes is outstanding."
Gavin Boxall (South Africa)
May 21, 2015
"You are a life-saver! Thanks so much for your rapid and detailed assistance. The programs you folks publish are a boon to collectors of any kind.
Joe Librandi (USA)
May 08, 2015
Quick and personalised response
"I just want to say that your customer services are second to none. On the odd occasion that I do something stupid and have to contact you, I always receive a quick and personalised response and not the usual standard email that never helps. Keep up the good work."
Richard Bell (USA)
May 08, 2015
"Excellent software and excellent support.
I'll let others know what a great product you have."
Robert Mata (USA)
May 06, 2015
"Collectorz.com support is excellent. They had the patience to hang in there until this old man got everything working. Thanks again."
Doug McClelland (USA)
March 25, 2015
"As always, thanks for making great products that continue to add features and functionality for your users."
Kathe Heyer (USA)
March 16, 2015
EXCELLENT CUSTOMER SERVICE!
"YES YES YES!! Now THIS IS EXCELLENT CUSTOMER SERVICE!!!! Thank you so much for taking time to make this video. As sad as it is to say, I don’t think I would have ever been able to work thru that with written directions. This video was excellent and I have added ALL CGC and PBX grades to my software, now. Thanks again, Athan!"
Allen King (USA)
March 15, 2015
"Thank you lovely people. I sometimes think only collectors really understand collectors
. All Comics (6000), Movies (1750), Games (1150) completed Books (350) started but probably 6000 to go. Music (1500) imported from iTunes.
Many thanks for the wonderful software that helps me enjoy my collections even though they are safely filed away."
Paul Tarrant (United Kingdom)
February 26, 2015
"Now, I am up and scanning. Again, thank you for the software and your patience. What a program. Very impressive!"
Rick Gonzalez (USA)
February 22, 2015